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Property Management Guides

Comprehensive guides and educational resources for property managers and real estate investors

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Best Practices For Getting Responses to Your Property Owner Surveys

Best Practices For Getting Responses to Your Property Owner Surveys

To improve response rates for property owner surveys, keep surveys short and relevant, measure owner sentiment regularly, and act on feedback. Use a structured outreach plan over seven days, offering incentives for participation, and ensure clear communication of changes made based on responses. Engaging with clients at key moments and maintaining data quality are crucial for effective feedback collection and enhancing retention and referrals.

9 min read
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Understanding TrueMatch™ Tiers: What They Mean for Property Management Companies

Understanding TrueMatch™ Tiers: What They Mean for Property Management Companies

TrueMatch™ is a ranking system for property management companies based on performance, cost, trust, and credibility, categorized into four tiers: Elite, Excellent, Reliable, and Emerging. Each tier reflects the company's operational efficiency, pricing structure, client trust, and industry credibility, impacting ROI for property owners. Understanding these tiers helps property managers showcase strengths, identify improvement areas, and enhance client trust, ultimately driving growth and competitive advantage.

11 min read
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