A 0-100 verified performance score built from owner surveys, certified metrics, and your synced software.
Synced from
AppFolioTrueMatch™ survey dimensions
A five-star review captures one happy day. Owner outcomes like renewals, vacancy, collected rent, and repair speed capture the whole year. We score the year.
Public stars are easy to find and easy to game. They reward whoever asks loudest, not whoever runs the strongest operation over a full lease.
Owners who renew
Retention, year after year
Vacant homes leased fast
Days on market kept short
Rent collected on time
Money that actually lands
Work orders closed quickly
Repairs measured in days
Every point on the scale traces back to a verified survey response or a certified metric. Backed by real operational data.
Your owners score their outcomes across seven dimensions, from leasing to maintenance and communication.
Six operational metrics graded against verified industry benchmarks, pulled straight from your system of record.
Connect AppFolio, Buildium, Rentvine, Rent Manager, and more. Syncing is what makes every other number verifiable.
Verified owner surveys build your base from the industry median of 77.7. Certified Performance Metrics and syncing stack on top. Nothing scores past 100, and nothing skips the line.
Owner experience is the single best predictor of how a manager will treat the next owner. So it carries the most weight.
AppFolio
Rentvine
Buildium
Rent ManagerAutomated email survey campaign, sent by PropertyManagement.com to your full owner list
As surveys reach more of your client base, confidence rises and your verified performance counts at full strength. Small samples can't swing the score in either direction.
Each metric is graded 0 to +1 on the verified number from your synced software. Better operations earn more of the point.
| Certified Performance Metric | What we measure | Elite (+1.0) |
|---|---|---|
| Speedy Leasing | Median days to lease a vacant unit | ≤ 17 days |
| Speedy Repair | Median days to complete a work order | ≤ 3 days |
| Rent Collection | Percent of rent collected on time | ≥ 98% |
| Occupancy | Percent of managed units occupied | ≥ 96% |
| Rental Price Accuracy | Listing price vs. actual market rent | within 2% |
| Lease Renewal | Percent of leases renewed or converted | ≥ 70% |
Benchmarks are calibrated against verified industry distributions and reviewed before every scoring update. Verified credentials like Financial Trust, Tech Enabled, NARPM Membership, and Asset Manager add at full value once verified. More metrics are coming.
Speedy Repair at a 2.1-day median
+1.0Elite-grade operations earn the full point.
The same metric at a 12.4-day median
+0.4Partial credit today, and a visible path to climb.
Why grade instead of pass/fail? A 5-day repair median deserves more credit than a 15-day one, and you can watch yourself climb.
Your PM software is the system of record. One read-only connection turns it into verified proof and puts you in the matching flow when owners search.
84.50
Your standing verified score, the same for every owner
Your score should reward performance, not marketing leverage.
Owners judge value through verified survey responses. Premium pricing is never docked by default.
No paid plan, ad, or sponsorship changes your score. Performance is not for sale.
Most public reviews come from tenants. They can add context, but they do not drive your score.
A larger portfolio or longer history does not outrank current owner outcomes.
The Base Score is the same number for everyone. A TrueMatch™ Score is calculated at search time for one owner, re-weighting your verified strengths around what they need.
Base Score
84.50
Your standing 0-100 verified number: owner surveys, metrics, and sync. It lives in your dashboard and moves only when verified data changes.
TrueMatch™ fit
91.24
TrueMatch™ survey dimensions
Calculated fresh for every owner search. The property's address, type, and priorities re-weight your verified strengths so you show up for owners who need what you do best.
Same verified company. Different owner needs. Different match context.
Single-family · Boise · "maintenance matters most"
Your Speedy Repair metric and maintenance dimensions carry extra weight. A 2.1-day median shows up right where this owner is looking.
Condo · Austin · "keep it occupied, price it right"
Speedy Leasing, Occupancy, and Rental Price Accuracy lead the match. Same company, different strengths doing the work.
The path up is operational, transparent, and in your control.
One connection turns your owner list and operating data into verified surveys, +3, graded metrics, and match eligibility.
Metrics stay earned while the data stays fresh. Stronger verified numbers earn more of each +1.
Recent owner responses weigh most. Make surveys a rhythm, not a one-time campaign.
Every rental property is different, and so is every owner. A first-time landlord with one condo needs different strengths than an out-of-state investor with twelve doors. TrueMatch™ uses your verified strengths to put your company in front of the owners most likely to value them.
Owners get proof. Your company gets found. The math stays open.
Get Verified for Freeverified property management companies scored
verified owner responses behind the 2026 model
score points available for purchase, sponsorship, or ad spend
Claim your profile and run your owner surveys. The math handles the rest.
Get Verified for FreeFree for property managers · No credit card · Read-only sync