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The Joseph Group

700+Doors managed
13Years in business
4.9Google · 718 reviews
4.9est.Property owner rating
See the review analysis ↓

PM company in Edmonds, WA

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 718 public reviewers say about The Joseph Group

We read all 718 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 29, 2026

4.9headline rating · 718 reviews
WHO WROTE THEM
  • 20% property owners · ~144 · 4.9 stars
  • 33% tenants · ~240 · 4.9 stars
  • 20% unattributed · 142 · 4.9 stars
  • 26% rating only · 184 · 4.8 stars
  • 1% excluded · 8 · 5.0 stars

Property owners

~144 reviews

Estimated

Stable

Property owners praise

  • Friendly, helpful staff· 74%
  • Communication & responsiveness· 65%
  • Professionalism· 33%

Property owners complain about

    Tenants

    ~240 reviews

    Estimated

    Stable

    Tenants praise

    • Friendly, helpful staff· 57%
    • Communication & responsiveness· 40%
    • Smooth application process· 23%

    Tenants complain about

      Summary

      718 reviews of The Joseph Group

      Of the 718 public reviews we read, 534 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

      Summary of Property Owner Reviews for The Joseph Group

      Property owners (in 144 reviews) rate the experience with The Joseph Group 4.9 out of 5; with staff friendliness and communication being highlighted strengths.

      Summary of Tenant Reviews for The Joseph Group

      Tenants (240 reviews) rate The Joseph Group 4.9 out of 5; they most often praise staff friendliness.

      142 reviews don't say who wrote them. 184 are star ratings with no text. 2 written by agents, vendors or partners and 6 off-topic reviews are excluded.

      Estimated from public reviews as of Oct 29, 2026. Not a TrueMatch score.

      Report a problem with this estimate

      VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

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      Service area map

      Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

      Customer Reviews & Ratings

      Google
      4.9

      Based on 718 reviews

      Better Business Bureau
      A+

      Based on 7 reviews

      BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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      How PropertyManagement.com rates property managers

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      What does “Listed, not rated” mean?

      The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

      Can a property manager pay to appear on this page?

      No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

      Why are public reviews split into property owners and tenants?

      Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

      How does The Joseph Group correct or replace this estimate?

      By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

      How do I report a problem with this estimate?

      Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.