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Polaris Property Management, LLC | A Property Management Group

200+Doors managed
18Years in business
4.3Google · 104 reviews
5.0est.Property owner rating
See the review analysis ↓

PM company in Indianapolis, IN

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 104 public reviewers say about Polaris Property Management, LLC | A Property Management Group

We read all 104 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 29, 2026

4.3headline rating · 104 reviews
WHO WROTE THEM
  • 25% property owners · ~26 · 5.0 stars
  • 31% tenants · ~32 · 3.0 stars
  • 22% unattributed · 23 · 4.8 stars
  • 13% rating only · 14 · 4.2 stars
  • 9% excluded · 9 · 5.0 stars

Property owners

~26 reviews

Estimated

Stable

Property owners praise

  • Communication & responsiveness· 54%
  • Professionalism· 42%
  • Friendly, helpful staff· 42%

Property owners complain about

    Tenants

    ~32 reviews

    Estimated

    Stable

    Tenants praise

    • Friendly, helpful staff· 28%
    • Communication & responsiveness· 22%
    • Fast maintenance turnaround· 22%

    Tenants complain about

    • Unprofessional conduct25%
    • Application process problems19%
    • Communication breakdowns16%

    Summary

    104 reviews of Polaris Property Management, LLC | A Property Management Group

    Of the 104 public reviews we read, 90 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

    Summary of Property Owner Reviews for Polaris Property Management, LLC | A Property Management Group

    Property owners (in 26 reviews) rate the experience with Polaris Property Management, LLC | A Property Management Group 5.0 out of 5; with communication and professionalism being highlighted strengths.

    Summary of Tenant Reviews for Polaris Property Management, LLC | A Property Management Group

    Tenants (32 reviews) rate Polaris Property Management, LLC | A Property Management Group 3.0 out of 5; they most often praise staff friendliness and complain about professionalism (25% of tenant reviews).

    23 reviews don't say who wrote them. 14 are star ratings with no text. 9 written by agents, vendors or partners are excluded.

    Estimated from public reviews as of Oct 29, 2026. Not a TrueMatch score.

    Report a problem with this estimate

    VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

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    Service area map

    Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

    Customer Reviews & Ratings

    Google
    4.3

    Based on 104 reviews

    Better Business Bureau
    A+

    BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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    Why are public reviews split into property owners and tenants?

    Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

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    By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

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