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PMI Indianapolis (TrueMatchâ„¢ Score: 85.70814132104455%) - Excellent Property Manager on PropertyManagement.com
TrueMatchâ„¢ Score85.71%
Quick summary
PMI Indianapolis is a property management company based in Alexandria, IN, with a TrueMatchâ„¢ score of 85.71 out of 100, They serve 43 surrounding markets, They manage 836+ units and and have been in business since (9 years).
800+
Doors Managed
9
Years Experience
643
Google Reviews

Company Overview

PMI Indianapolis is a full service real estate asset management company that provides professional property management and real estate brokerage services. We provide both residential and commercial property owners with the highest quality property management services using state-of-the-art technology to keep them informed of how their investments are doing in real time, while providing tenants of these properties real time access to maintenance requests and billing. PMI Indianapolis is dedicated to providing our clients with excellent customer service by maximizing owner profitability while preserving their investment in real estate. At PMI Indianapolis, we make property management, manageable! Our office is locally owned and independently operated. We are part of a larger franchise that has been perfecting and changing the property management industry for over 20 years. The experience PMI has gained worldwide... truly reflects within our service offerings on a local level.

Service area map

Customer Reviews & Ratings

Google
4.5
Based on 643 reviews
Yelp
1
Better Business Bureau
A+

BBB and Yelp ratings are influenced by ads or paid accreditation. They are still shown for transparency but don’t affect TrueMatch™ score.

Frequently Asked Questions

What are your average days on market?

Currently our average days on market is between 11 and 14. It is always our goal to have your property occupied within 21 days or less. Sometimes this is outside our control, but we will update you regularly and make any suggestions for modifications to the pricing, promotions, or property to ensure the property is rented in a timely manner.

Do you require tenants to have rental insurance?

Yes, we require all residents to carry tenant liability insurance with a minimum coverage amount of $100, 000. We do not require residents to have a renters insurance policy, which would protect their personal property, however we do encourage them to do so.

How will I receive my rental payments?

We can distribute funds in multiple ways. Our preferred method is via ACH to the account of your choosing.

What is your procedure if a tenant does not pay rent?

We send out a notice on the XX of the month to all residents instructing them to pay any past due rent amounts as soon as possible. We then contact all residents who have not paid rent to inquire about their situation and try to resolve the issue. Sometimes we are able to solve the issue that day or create a plan to cure the issue in a timely manner. If it is not taken care of by the XX day following the posted notice, we will proceed with filing for an eviction.

How do you screen prospective tenants?

All occupants 18 and older must fill out our online application. Applicants are approved based on a scoring process that is fair and consistent to comply with Fair Housing regulations. We perform credit checks to detect any collections, bankruptcies, and assess credit worthiness. Employment and previous rental history are verified by contacting their present employer and previous landlords. We also perform criminal background checks on all prospective residents.

What is your turnaround time on phone calls, texts, and emails received from the owner?

We have a 24 hour response time for all inquiries during business hours. Our goal is to answer your requests as soon as possible with accurate information. If we cannot give you a full answer, we will at least touch base with you within our guaranteed response time to provide you with an update.

What types of properties do you manage?

Due to PMI's national presence and experience, we can manage all types of properties from small to large commercial to community associations. Because we are your local expert, we treat your property as if it were our own.

How is the TrueMatchâ„¢ Score calculated?

We evaluate property management services across four key areas: performance efficiency, cost-effectiveness, reliability, and credibility. These scores reflect how well we manage vacancies and rent collection, deliver value for money, maintain consistent service and communication, and uphold industry standards through experience and proven success.
PMI Indianapolis (TrueMatchâ„¢ Score: 85.70814132104455%) - Excellent Property Manager on PropertyManagement.com

Company Details

13110 Harrell Pkwy Ste 100 Office 207 Noblesville, IN 46060

Property Types

Single-Family Condominiums Townhouses Duplexes / Triplexes / Fourplexes Multi-Family Student Housing Affordable / Subsidized Housing Homeowners Associations (HOAs) Condominium Associations (COAs) Commercial Properties Mixed-Use

Credentials

Licensed Insured

Asset Class Focus

C-Class B-Class

Company Size

Sub-Enterprise [500-999]

Years in Business

9 years

Founded Year

2017

Verification Status

Verified by PropertyManagement.com

Contact Information

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