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HomeRiver Group Indianapolis Property Management

3.6Google · 551 reviews
4.1est.Property owner rating
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Unknown property management services.

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 557 public reviewers say about HomeRiver Group Indianapolis Property Management

We read all 557 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 29, 2026

3.4headline rating · 478 reviews
WHO WROTE THEM
  • 7% property owners · ~40 · 4.1 stars
  • 47% tenants · ~261 · 2.9 stars
  • 27% unattributed · 148 · 4.7 stars
  • 19% rating only · 105 · 3.6 stars
  • 0% excluded · 3 · 2.3 stars

Property owners

~40 reviews

Estimated

Stable

Property owners praise

  • Friendly, helpful staff· 75%
  • Communication & responsiveness· 55%
  • Professionalism· 23%

Property owners complain about

  • Maintenance markups & surprise fees13%
  • Communication breakdowns10%
  • Maintenance turnaround8%

Tenants

~261 reviews

Estimated

↓ 0.4 in 12 mo

Tenants praise

  • Friendly, helpful staff· 38%
  • Communication & responsiveness· 20%
  • Smooth application process· 9%

Tenants complain about

  • Unprofessional conduct24%
  • Communication breakdowns23%
  • Maintenance turnaround15%

Summary

557 reviews of HomeRiver Group Indianapolis Property Management

Of the 557 public reviews we read, 450 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for HomeRiver Group Indianapolis Property Management

Property owners (in 40 reviews) rate the experience with HomeRiver Group Indianapolis Property Management 4.1 out of 5; with staff friendliness and communication being highlighted strengths and most often complain about fees markups (13% of property owner reviews).

Summary of Tenant Reviews for HomeRiver Group Indianapolis Property Management

Tenants (261 reviews) rate HomeRiver Group Indianapolis Property Management 2.9 out of 5, down 0.4 over 12 months; they most often praise staff friendliness and complain about professionalism (24% of tenant reviews).

148 reviews don't say who wrote them. 105 are star ratings with no text. 1 written by agents, vendors or partners and 2 off-topic reviews are excluded.

Estimated from public reviews as of Oct 29, 2026. Not a TrueMatch score.

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VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

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Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
3.6

Based on 551 reviews

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Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

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By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

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