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Home365 - Philadelphia

300+Doors managed
9Years in business
3.1Google · 219 reviews
2.8est.Property owner rating
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PM company in Philadelphia, PA

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 219 public reviewers say about Home365 - Philadelphia

We read all 219 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 30, 2026

3.1headline rating · 219 reviews
WHO WROTE THEM
  • 11% property owners · ~24 · 2.8 stars
  • 52% tenants · ~115 · 2.3 stars
  • 20% unattributed · 43 · 4.5 stars
  • 13% rating only · 28 · 3.7 stars
  • 4% excluded · 9 · 4.4 stars

Property owners

~24 reviews

Estimated

Stable

Property owners praise

  • Friendly, helpful staff· 54%
  • Communication & responsiveness· 29%
  • Professionalism· 13%

Property owners complain about

  • Hard to reach a person33%
  • Communication breakdowns29%
  • Maintenance markups & surprise fees21%

Tenants

~115 reviews

Estimated

Stable

Tenants praise

  • Friendly, helpful staff· 21%
  • Fast maintenance turnaround· 11%
  • Communication & responsiveness· 11%

Tenants complain about

  • Communication breakdowns40%
  • Unprofessional conduct32%
  • Hard to reach a person24%

Summary

219 reviews of Home365 - Philadelphia

Of the 219 public reviews we read, 191 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for Home365 - Philadelphia

Property owners (in 24 reviews) rate the experience with Home365 - Philadelphia 2.8 out of 5; with staff friendliness and communication being highlighted strengths and most often complain about reachability (33% of property owner reviews).

Summary of Tenant Reviews for Home365 - Philadelphia

Tenants (115 reviews) rate Home365 - Philadelphia 2.3 out of 5; they most often praise staff friendliness and complain about communication (40% of tenant reviews).

43 reviews don't say who wrote them. 28 are star ratings with no text. 7 written by agents, vendors or partners and 2 off-topic reviews are excluded.

Estimated from public reviews as of Oct 30, 2026. Not a TrueMatch score.

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Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
3.1

Based on 219 reviews

Better Business Bureau
NR

BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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What does “Listed, not rated” mean?

The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

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Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does Home365 - Philadelphia correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.