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Encore Properties

200+Doors managed
20Years in business
4.0Google · 142 reviews
4.5est.Property owner rating
See the review analysis ↓

PM company in Fuquay-Varina, NC

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 145 public reviewers say about Encore Properties

We read all 145 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 28, 2026

4.0headline rating · 142 reviews
WHO WROTE THEM
  • 12% property owners · ~17 · 4.5 stars
  • 40% tenants · ~58 · 3.4 stars
  • 26% unattributed · 38 · 4.5 stars
  • 19% rating only · 28 · 4.3 stars
  • 3% excluded · 4 · 5.0 stars

Property owners

~17 reviews

Estimated

Stable

Property owners praise

  • Friendly, helpful staff· 76%
  • Professionalism· 47%
  • Communication & responsiveness· 47%

Property owners complain about

  • Communication breakdowns12%
  • Unprofessional conduct12%
  • Maintenance markups & surprise fees12%

Tenants

~58 reviews

Estimated

↑ 1.3 in 24 mo

Tenants praise

  • Friendly, helpful staff· 40%
  • Communication & responsiveness· 34%
  • Fast maintenance turnaround· 31%

Tenants complain about

  • Unprofessional conduct17%
  • Communication breakdowns17%
  • Maintenance turnaround16%

Summary

145 reviews of Encore Properties

Of the 145 public reviews we read, 117 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for Encore Properties

Property owners (in 17 reviews) rate the experience with Encore Properties 4.5 out of 5; with staff friendliness and professionalism being highlighted strengths and most often complain about communication (12% of property owner reviews).

Summary of Tenant Reviews for Encore Properties

Tenants (58 reviews) rate Encore Properties 3.4 out of 5; they most often praise staff friendliness and complain about professionalism (17% of tenant reviews).

38 reviews don't say who wrote them. 28 are star ratings with no text. 4 off-topic reviews are excluded.

Estimated from public reviews as of Oct 28, 2026. Not a TrueMatch score.

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Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
4.0

Based on 142 reviews

Better Business Bureau
NR

BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

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Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does Encore Properties correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

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