Excellent Property Manager - MasterKey Property Management, LLC

MasterKey Property Management, LLC

Cary, NC,Apex, NC
TrueMatch™ Score88.87%

Our Service Quality Summary

We evaluate property management services across four key areas: performance efficiency, cost-effectiveness, reliability, and credibility. These scores reflect how well we manage vacancies and rent collection, deliver value for money, maintain consistent service and communication, and uphold industry standards through experience and proven success.

Company Overview

MasterKey Property Management is dedicated to providing top-tier property management in the Raleigh/Durham area. We offer comprehensive residential property management for single-family homes, condos, townhomes, and apartments, as well as management for small commercial properties. By treating every property as if it were our own, we help maximize growth and revenue while building a strong reputation. As a locally owned and operated company, we prioritize clear communication and personalized service, ensuring our clients and tenants receive the support they need every step of the way.
500+
Doors Managed
9
Years Experience
200+
Google Reviews

Customer Reviews & Ratings

Google
4.7
Based on 265 reviews
Yelp
3
Based on 2 reviews
Better Business Bureau
A+

Service Areas

Market coverage:

Cary, NC ,Apex, NC

Company Details

150 Cornerstone Dr #202, Cary, NC 27519

Property Types

Single-Family Homes Condominiums (Condos) Townhouses Duplexes / Triplexes / Fourplexes Commercial Properties

Credentials

Licensed Insured

Asset Class Focus

A-ClassB-ClassC-Class

Company Size

Sub-Enterprise [500-999]

Years in Business

9 years

Founded Year

2016

Verification Status

Verified by PropertyManagement.com

Contact Information

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Frequently Asked Questions

Are you licensed?

Yes, in North Carolina you are required to have a current North Carolina Real Estate Brokers License in order to do Property Management.

Can you put the money directly into my account?

Yes! In fact, we do not take checks from tenants and we do not make payments via checks to owners. We use ACH payments to our owners. Just like any other direct deposit and completely secure.

How is rent collection handled?

Tenants have a secure Tenant Portal that they use to make online payments to us.

How much security deposit do you charge the tenant?

Minimum is 1 month's rent for a security deposit.

What type of reports do I get and how often?

You have access to a variety of property reports through your Owner Portal and can run them anytime at your convenience

Who holds the tenant security deposit?

MasterKey Property Management, LLC holds the security deposits in our Security Deposit Trust account.

How and when do I get my checks?

We use secure ACH payments to direct deposit payments into your designated bank account. Typically payments are processed between the 10th & 15th of the month, usually being received no later than the 13th.