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CityPlace Realty & Property Management

Indianapolis, IN, Brownstown, IN, Freetown, IN, Jonesville, IN, 
600+Doors managed
10Years in business
4.3Google · 565 reviews
4.7est.Property owner rating
See the review analysis ↓

PM company in Indianapolis, IN

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 565 public reviewers say about CityPlace Realty & Property Management

We read all 565 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 29, 2026

4.3headline rating · 565 reviews
WHO WROTE THEM
  • 7% property owners · ~39 · 4.7 stars
  • 63% tenants · ~357 · 4.2 stars
  • 14% unattributed · 78 · 4.5 stars
  • 14% rating only · 79 · 4.0 stars
  • 2% excluded · 12 · 5.0 stars

Property owners

~39 reviews

Estimated

Stable

Property owners praise

  • Communication & responsiveness· 59%
  • Friendly, helpful staff· 54%
  • Fast maintenance turnaround· 23%

Property owners complain about

  • Maintenance markups & surprise fees5%
  • Maintenance turnaround5%
  • Unprofessional conduct5%

Tenants

~357 reviews

Estimated

↓ 0.6 in 12 mo

Tenants praise

  • Friendly, helpful staff· 41%
  • Fast maintenance turnaround· 41%
  • Communication & responsiveness· 30%

Tenants complain about

  • Unprofessional conduct9%
  • Property condition at move-in7%
  • Application process problems5%

Summary

565 reviews of CityPlace Realty & Property Management

Of the 565 public reviews we read, 485 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for CityPlace Realty & Property Management

Property owners (in 39 reviews) rate the experience with CityPlace Realty & Property Management 4.7 out of 5; with communication and staff friendliness being highlighted strengths and most often complain about fees markups (5% of property owner reviews).

Summary of Tenant Reviews for CityPlace Realty & Property Management

Tenants (357 reviews) rate CityPlace Realty & Property Management 4.2 out of 5, down 0.6 over 12 months; they most often praise staff friendliness and complain about professionalism (9% of tenant reviews).

78 reviews don't say who wrote them. 79 are star ratings with no text. 1 written by agents, vendors or partners and 11 off-topic reviews are excluded.

Estimated from public reviews as of Oct 29, 2026. Not a TrueMatch score.

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VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

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Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
4.3

Based on 565 reviews

Better Business Bureau
F

BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

Can a property manager pay to appear on this page?

No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does CityPlace Realty & Property Management correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.