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Twelve Rivers Property Management

Austin, TX
3.1Google · 78 reviews
4.2est.Property owner rating
See the review analysis ↓

Unknown property management services with 0 years of experience.

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 77 public reviewers say about Twelve Rivers Property Management

We read all 77 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Sep 30, 2026

3.1headline rating · 78 reviews
WHO WROTE THEM
  • 26% property owners · ~20 · 4.2 stars
  • 42% tenants · ~32 · 1.9 stars
  • 14% unattributed · 11 · 3.9 stars
  • 12% rating only · 9 · 3.2 stars
  • 6% excluded · 5 · 4.2 stars

Property owners

~20 reviews

Estimated

Stable

Property owners praise

  • Communication & responsiveness· 65%
  • Friendly, helpful staff· 40%
  • Professionalism· 35%

Property owners complain about

  • Communication breakdowns10%
  • Unprofessional conduct10%
  • Hard to reach a person10%

Tenants

~32 reviews

Estimated

Stable

Tenants praise

  • Friendly, helpful staff· 13%
  • Communication & responsiveness· 13%
  • Fast maintenance turnaround· 6%

Tenants complain about

  • Communication breakdowns56%
  • Hard to reach a person31%
  • Unprofessional conduct28%

Summary

77 reviews of Twelve Rivers Property Management

Of the 77 public reviews we read, 68 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for Twelve Rivers Property Management

Property owners (in 20 reviews) rate the experience with Twelve Rivers Property Management 4.2 out of 5; with communication and staff friendliness being highlighted strengths and most often complain about communication (10% of property owner reviews).

Summary of Tenant Reviews for Twelve Rivers Property Management

Tenants (32 reviews) rate Twelve Rivers Property Management 1.9 out of 5; they most often praise staff friendliness and complain about communication (56% of tenant reviews).

11 reviews don't say who wrote them. 9 are star ratings with no text. 4 written by agents, vendors or partners and 1 off-topic review are excluded.

Estimated from public reviews as of Sep 30, 2026. Not a TrueMatch score.

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VERIFIED PERFORMANCE REPORT

How Twelve Rivers Property Management compares with verified Austin property managers

Verified property managers sync their management software and let PropertyManagement.com survey their clients directly. Unverified property managers have no verified record, so they can only be estimated from public reviews.

Metric

Twelve Rivers Property Management

No verified record

Verified PMs · Austin (2)

Verified client surveys · certified metrics

Phone picked up (not voicemail)
Twelve Rivers Property ManagementNo verified data
Verified PMs · Austin (2)58%1 of 2 · 24 property owner responses
Median repair time
Twelve Rivers Property ManagementNo verified data
Verified PMs · Austin (2)5.6 days2 of 2 certified
Occupancy rate
Twelve Rivers Property ManagementNo verified data
Verified PMs · Austin (2)91.4%2 of 2 certified
Property owner satisfaction
Twelve Rivers Property ManagementNo verified data
Verified PMs · Austin (2)80% of property owners satisfied2 of 2 · 182 property owner responses

Verified values are live where the manager’s software is synced, otherwise as certified.

Verified data as of Oct 13, 2026

Like a vehicle history report for your property manager: the verified record is the one they can’t edit.

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VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

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Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
3.1

Based on 78 reviews

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What does “Listed, not rated” mean?

The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

Can a property manager pay to appear on this page?

No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does Twelve Rivers Property Management correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.