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The Rants Group

Olympia, WA, Carbonado, WA, Lacey, WA, Anderson Island, WA, 
200+Doors managed
52Years in business
3.6Google · 100 reviews
4.4est.Property owner rating
See the review analysis ↓

PM company in Olympia, WA

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 100 public reviewers say about The Rants Group

We read all 100 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 28, 2026

3.6headline rating · 100 reviews
WHO WROTE THEM
  • 15% property owners · ~15 · 4.4 stars
  • 53% tenants · ~53 · 3.1 stars
  • 12% unattributed · 12 · 4.3 stars
  • 12% rating only · 12 · 3.6 stars
  • 8% excluded · 8 · 4.5 stars

Property owners

~15 reviews

Estimated

Stable

Property owners praise

  • Friendly, helpful staff· 73%
  • Communication & responsiveness· 60%
  • Leasing speed· 27%

Property owners complain about

  • Unprofessional conduct13%
  • Maintenance turnaround13%
  • Maintenance markups & surprise fees7%

Tenants

~53 reviews

Estimated

Stable

Tenants praise

  • Friendly, helpful staff· 45%
  • Communication & responsiveness· 26%
  • Fast maintenance turnaround· 15%

Tenants complain about

  • Unprofessional conduct30%
  • Communication breakdowns19%
  • Deposit deductions at move-out17%

Summary

100 reviews of The Rants Group

Of the 100 public reviews we read, 87 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for The Rants Group

Property owners (in 15 reviews) rate the experience with The Rants Group 4.4 out of 5; with staff friendliness and communication being highlighted strengths and most often complain about professionalism (13% of property owner reviews).

Summary of Tenant Reviews for The Rants Group

Tenants (53 reviews) rate The Rants Group 3.1 out of 5; they most often praise staff friendliness and complain about professionalism (30% of tenant reviews).

12 reviews don't say who wrote them. 12 are star ratings with no text. 8 off-topic reviews are excluded.

Estimated from public reviews as of Oct 28, 2026. Not a TrueMatch score.

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VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

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Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
3.6

Based on 100 reviews

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The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

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Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

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By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

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