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State Street Properties

Austin, TX, Pflugerville, TX, Round Rock, TX, Lakeway, TX, 
200+Doors managed
21Years in business
4.8Google · 78 reviews
See the review analysis ↓

PM company in Austin, TX

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 78 public reviewers say about State Street Properties

We read all 78 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 30, 2026

4.8headline rating · 78 reviews
WHO WROTE THEM
  • 1% property owners · ~1
  • 76% tenants · ~59 · 4.8 stars
  • 13% unattributed · 10 · 5.0 stars
  • 9% rating only · 7 · 4.4 stars
  • 1% excluded · 1 · 5.0 stars

Property owners

Not enough property owners reviews yet. We need at least 10 property owners reviews to show an estimated rating and themes for this group.

Tenants

~59 reviews

Estimated

Stable

Tenants praise

  • Friendly, helpful staff· 75%
  • Communication & responsiveness· 51%
  • Fast maintenance turnaround· 47%

Tenants complain about

    Summary

    78 reviews of State Street Properties

    Of the 78 public reviews we read, 71 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

    Summary of Property Owner Reviews for State Street Properties

    Property owners (1 reviews): not enough attributed reviews to estimate a rating.

    Summary of Tenant Reviews for State Street Properties

    Tenants (59 reviews) rate State Street Properties 4.8 out of 5; they most often praise staff friendliness.

    10 reviews don't say who wrote them. 7 are star ratings with no text. 1 off-topic review is excluded.

    Estimated from public reviews as of Oct 30, 2026. Not a TrueMatch score.

    Report a problem with this estimate

    VERIFIED PERFORMANCE REPORT

    How State Street Properties compares with verified Austin property managers

    Verified property managers sync their management software and let PropertyManagement.com survey their clients directly. Unverified property managers have no verified record, so they can only be estimated from public reviews.

    Metric

    State Street Properties

    No verified record

    Verified PMs · Austin (6)

    Verified client surveys · certified metrics

    Phone picked up (not voicemail)
    State Street PropertiesNo verified data
    Verified PMs · Austin (6)75%3 of 6 · 76 property owner responses
    Median repair time
    State Street PropertiesNo verified data
    Verified PMs · Austin (6)5.3 days3 of 6 certified
    Occupancy rate
    State Street PropertiesNo verified data
    Verified PMs · Austin (6)90.5%3 of 6 certified
    Median days on market
    State Street PropertiesNo verified data
    Verified PMs · Austin (6)14.5 days1 of 6 certified
    Property owner satisfaction
    State Street PropertiesNo verified data
    Verified PMs · Austin (6)82% of property owners satisfied3 of 6 · 236 property owner responses

    Verified values are live where the manager’s software is synced, otherwise as certified.

    Verified data as of Nov 4, 2026

    Like a vehicle history report for your property manager: the verified record is the one they can’t edit.

    Find a verified property manager →See how verification works →

    VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

    Top-ranked verified property managers serving State Street Properties's markets

    All 11 verified PMs serving this area →

    Ranked for your address

    Service area map

    Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

    Customer Reviews & Ratings

    Google
    4.8

    Based on 78 reviews

    Better Business Bureau
    A+

    BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

    Are you State Street Properties?

    Property owners searching for a manager in Austin see this page. Claim it, sync your data, and show verified performance instead of public reviews.

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    How PropertyManagement.com rates property managers

    How does verification work?

    A property manager claims its profile, connects its management software through a read-only sync, and runs property owner surveys through PropertyManagement.com. Certifications and the verified badge come from that data, and no fee can change any of it.

    What does “Listed, not rated” mean?

    The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

    Can a property manager pay to appear on this page?

    No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

    Why are public reviews split into property owners and tenants?

    Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

    How does State Street Properties correct or replace this estimate?

    By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

    How do I report a problem with this estimate?

    Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.