Verified #1 verified in Scottsdale
Rentals America
Phoenix · Mesa · Scottsdale
Service Star Realty
1100+Doors managed
14Years in business
4.6Google · 1253 reviews
4.6est.Property owner rating
PM company in Scottsdale, AZ
PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS
What 1,252 public reviewers say about Service Star Realty
We read all 1,252 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.
Estimated · public reviews · as of Sep 30, 2026
4.6headline rating · 1,253 reviews
WHO WROTE THEM- 14% property owners · ~180 · 4.6 stars
- 41% tenants · ~513 · 4.4 stars
- 27% unattributed · 337 · 4.9 stars
- 14% rating only · 179 · 4.7 stars
- 4% excluded · 43 · 4.5 stars
Property owners
~180 reviewsEstimated
Stable
Property owners praise
- Communication & responsiveness· 58%
- Friendly, helpful staff· 55%
- Professionalism· 31%
Property owners complain about
- Maintenance markups & surprise fees7%
- Unprofessional conduct6%
- Communication breakdowns6%
Tenants
~513 reviewsEstimated
Stable
Tenants praise
- Friendly, helpful staff· 53%
- Communication & responsiveness· 36%
- Fast maintenance turnaround· 33%
Tenants complain about
- Unprofessional conduct8%
- Communication breakdowns6%
- Deposit deductions at move-out4%
Summary
1,252 reviews of Service Star Realty
Of the 1,252 public reviews we read, 1,072 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.
Summary of Property Owner Reviews for Service Star Realty
Property owners (in 180 reviews) rate the experience with Service Star Realty 4.6 out of 5; with communication and staff friendliness being highlighted strengths and most often complain about fees markups (7% of property owner reviews).
Summary of Tenant Reviews for Service Star Realty
Tenants (513 reviews) rate Service Star Realty 4.4 out of 5; they most often praise staff friendliness and complain about professionalism (8% of tenant reviews).
337 reviews don't say who wrote them. 179 are star ratings with no text. 15 written by agents, vendors or partners and 28 off-topic reviews are excluded.
Estimated from public reviews as of Sep 30, 2026. Not a TrueMatch score.
VERIFIED PERFORMANCE REPORT
How Service Star Realty compares with verified Scottsdale property managers
Verified property managers sync their management software and let PropertyManagement.com survey their clients directly. Unverified property managers have no verified record, so they can only be estimated from public reviews.
Metric
Service Star Realty
No verified record
Verified PMs · Scottsdale (2)
Verified client surveys · certified metrics
Phone picked up (not voicemail)
Service Star RealtyNo verified data
Verified PMs · Scottsdale (2)52%1 of 2 · 202 property owner responses
Median repair time
Service Star RealtyNo verified data
Verified PMs · Scottsdale (2)6.0 days1 of 2 certified
Occupancy rate
Service Star RealtyNo verified data
Verified PMs · Scottsdale (2)94.6%1 of 2 certified
Property owner satisfaction
Service Star RealtyNo verified data
Verified PMs · Scottsdale (2)89% of property owners satisfied2 of 2 · 305 property owner responses
Verified values are live where the manager’s software is synced, otherwise as certified.
Verified data as of Oct 13, 2026
Like a vehicle history report for your property manager: the verified record is the one they can’t edit.
VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS
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Verified #2 verified in Scottsdale
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- Repairs in 6 days
- 94.6% occupancy
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Ranked for your address
Service area map
Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap
Customer Reviews & Ratings
Google
4.6
Based on 1200+ reviews
Yelp
1.8
Based on 84 reviews
Better Business Bureau
A+
BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.
Are you Service Star Realty?
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How PropertyManagement.com rates property managers
How does verification work?
A property manager claims its profile, connects its management software through a read-only sync, and runs property owner surveys through PropertyManagement.com. Certifications and the verified badge come from that data, and no fee can change any of it.
What does “Listed, not rated” mean?
The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.
Can a property manager pay to appear on this page?
No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.
Why are public reviews split into property owners and tenants?
Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.
How does Service Star Realty correct or replace this estimate?
By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.
How do I report a problem with this estimate?
Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.