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Russell Property Management, Inc.

Winterville, NC, Greenville, NC, Ayden, NC, Bethel, NC, 
200+Doors managed
18Years in business
3.4Google · 184 reviews
3.5est.Property owner rating
See the review analysis ↓

PM company in Greenville, NC

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 184 public reviewers say about Russell Property Management, Inc.

We read all 184 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 30, 2026

3.4headline rating · 184 reviews
WHO WROTE THEM
  • 17% property owners · ~31 · 3.5 stars
  • 44% tenants · ~81 · 3.0 stars
  • 14% unattributed · 25 · 3.8 stars
  • 25% rating only · 46 · 3.8 stars
  • 0% excluded · 1 · 1.0 stars

Property owners

~31 reviews

Estimated

Stable

Property owners praise

  • Friendly, helpful staff· 39%
  • Communication & responsiveness· 35%
  • Fast maintenance turnaround· 16%

Property owners complain about

  • Unprofessional conduct26%
  • Maintenance turnaround16%
  • Communication breakdowns13%

Tenants

~81 reviews

Estimated

Stable

Tenants praise

  • Friendly, helpful staff· 37%
  • Fast maintenance turnaround· 23%
  • Communication & responsiveness· 16%

Tenants complain about

  • Unprofessional conduct38%
  • Communication breakdowns19%
  • Property condition at move-in11%

Summary

184 reviews of Russell Property Management, Inc.

Of the 184 public reviews we read, 138 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for Russell Property Management, Inc.

Property owners (in 31 reviews) rate the experience with Russell Property Management, Inc. 3.5 out of 5; with staff friendliness and communication being highlighted strengths and most often complain about professionalism (26% of property owner reviews).

Summary of Tenant Reviews for Russell Property Management, Inc.

Tenants (81 reviews) rate Russell Property Management, Inc. 3.0 out of 5; they most often praise staff friendliness and complain about professionalism (38% of tenant reviews).

25 reviews don't say who wrote them. 46 are star ratings with no text. 1 written by agents, vendors or partners is excluded.

Estimated from public reviews as of Oct 30, 2026. Not a TrueMatch score.

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Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
3.4

Based on 184 reviews

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The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

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Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does Russell Property Management, Inc. correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.