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Rollingwood Management, Inc.

300+Doors managed
39Years in business
4.6Google · 224 reviews
4.8est.Property owner rating
See the review analysis ↓

PM company in West Lake Hills, TX

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 224 public reviewers say about Rollingwood Management, Inc.

We read all 224 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Sep 30, 2026

4.6headline rating · 224 reviews
WHO WROTE THEM
  • 29% property owners · ~65 · 4.8 stars
  • 41% tenants · ~91 · 4.5 stars
  • 12% unattributed · 26 · 4.9 stars
  • 12% rating only · 28 · 3.9 stars
  • 6% excluded · 14 · 4.7 stars

Property owners

~65 reviews

Estimated

Stable

Property owners praise

  • Professionalism· 62%
  • Communication & responsiveness· 55%
  • Friendly, helpful staff· 43%

Property owners complain about

    Tenants

    ~91 reviews

    Estimated

    ↑ 0.5 in 24 mo

    Tenants praise

    • Friendly, helpful staff· 59%
    • Fast maintenance turnaround· 48%
    • Communication & responsiveness· 47%

    Tenants complain about

    • Unprofessional conduct7%

    Summary

    224 reviews of Rollingwood Management, Inc.

    Of the 224 public reviews we read, 196 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

    Summary of Property Owner Reviews for Rollingwood Management, Inc.

    Property owners (in 65 reviews) rate the experience with Rollingwood Management, Inc. 4.8 out of 5; with professionalism and communication being highlighted strengths.

    Summary of Tenant Reviews for Rollingwood Management, Inc.

    Tenants (91 reviews) rate Rollingwood Management, Inc. 4.5 out of 5; they most often praise staff friendliness and complain about professionalism (7% of tenant reviews).

    26 reviews don't say who wrote them. 28 are star ratings with no text. 10 written by agents, vendors or partners and 4 off-topic reviews are excluded.

    Estimated from public reviews as of Sep 30, 2026. Not a TrueMatch score.

    Report a problem with this estimate

    VERIFIED PERFORMANCE REPORT

    How Rollingwood Management, Inc. compares with verified Austin property managers

    Verified property managers sync their management software and let PropertyManagement.com survey their clients directly. Unverified property managers have no verified record, so they can only be estimated from public reviews.

    Metric

    Rollingwood Management, Inc.

    No verified record

    Verified PMs · Austin (2)

    Verified client surveys · certified metrics

    Phone picked up (not voicemail)
    Rollingwood Management, Inc.No verified data
    Verified PMs · Austin (2)58%1 of 2 · 24 property owner responses
    Median repair time
    Rollingwood Management, Inc.No verified data
    Verified PMs · Austin (2)5.6 days2 of 2 certified
    Occupancy rate
    Rollingwood Management, Inc.No verified data
    Verified PMs · Austin (2)91.4%2 of 2 certified
    Property owner satisfaction
    Rollingwood Management, Inc.No verified data
    Verified PMs · Austin (2)80% of property owners satisfied2 of 2 · 182 property owner responses

    Verified values are live where the manager’s software is synced, otherwise as certified.

    Verified data as of Oct 13, 2026

    Like a vehicle history report for your property manager: the verified record is the one they can’t edit.

    VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

    Top-ranked verified property managers serving Rollingwood Management, Inc.'s markets

    Service area map

    Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

    Customer Reviews & Ratings

    Google
    4.6

    Based on 224 reviews

    Yelp
    3.4

    Based on 49 reviews

    Better Business Bureau
    A+

    BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

    Are you Rollingwood Management, Inc.?

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    What does “Listed, not rated” mean?

    The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

    Can a property manager pay to appear on this page?

    No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

    Why are public reviews split into property owners and tenants?

    Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

    How does Rollingwood Management, Inc. correct or replace this estimate?

    By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

    How do I report a problem with this estimate?

    Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.