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Renters Warehouse

Austin, MN, Austin, TX, Cedar Park, TX, Round Rock, TX, 
500+Doors managed
18Years in business
4.3Google · 484 reviews
4.4est.Property owner rating
See the review analysis ↓

PM company in Austin, TX

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 484 public reviewers say about Renters Warehouse

We read all 484 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Sep 30, 2026

4.3headline rating · 484 reviews
WHO WROTE THEM
  • 42% property owners · ~203 · 4.4 stars
  • 33% tenants · ~159 · 3.8 stars
  • 14% unattributed · 66 · 4.8 stars
  • 6% rating only · 32 · 4.1 stars
  • 5% excluded · 24 · 5.0 stars

Property owners

~203 reviews

Estimated

Stable

Property owners praise

  • Leasing speed· 63%
  • Friendly, helpful staff· 45%
  • Communication & responsiveness· 43%

Property owners complain about

  • Hard to reach a person10%
  • Communication breakdowns9%
  • Maintenance markups & surprise fees6%

Tenants

~159 reviews

Estimated

Stable

Tenants praise

  • Friendly, helpful staff· 42%
  • Communication & responsiveness· 35%
  • Smooth application process· 34%

Tenants complain about

  • Communication breakdowns18%
  • Unprofessional conduct13%
  • Maintenance turnaround9%

Summary

484 reviews of Renters Warehouse

Of the 484 public reviews we read, 452 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for Renters Warehouse

Property owners (in 203 reviews) rate the experience with Renters Warehouse 4.4 out of 5; with leasing speed and staff friendliness being highlighted strengths and most often complain about reachability (10% of property owner reviews).

Summary of Tenant Reviews for Renters Warehouse

Tenants (159 reviews) rate Renters Warehouse 3.8 out of 5; they most often praise staff friendliness and complain about communication (18% of tenant reviews).

66 reviews don't say who wrote them. 32 are star ratings with no text. 12 written by agents, vendors or partners and 12 off-topic reviews are excluded.

Estimated from public reviews as of Sep 30, 2026. Not a TrueMatch score.

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Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
4.3

Based on 484 reviews

Yelp
1.0

Based on 4 reviews

Better Business Bureau
A+

BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

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No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does Renters Warehouse correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.