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PURE Property Management of Tennessee

400+Doors managed
9Years in business
4.3Google · 419 reviews
3.7est.Property owner rating
See the review analysis ↓

PM company in Nashville, TN

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 419 public reviewers say about PURE Property Management of Tennessee

We read all 419 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 29, 2026

4.3headline rating · 419 reviews
WHO WROTE THEM
  • 9% property owners · ~38 · 3.7 stars
  • 33% tenants · ~138 · 3.5 stars
  • 32% unattributed · 134 · 4.9 stars
  • 25% rating only · 103 · 4.7 stars
  • 1% excluded · 6 · 3.8 stars

Property owners

~38 reviews

Estimated

Stable

Property owners praise

  • Friendly, helpful staff· 45%
  • Communication & responsiveness· 39%
  • Professionalism· 18%

Property owners complain about

  • Communication breakdowns21%
  • Unprofessional conduct21%
  • Hard to reach a person13%

Tenants

~138 reviews

Estimated

↓ 0.3 in 24 mo

Tenants praise

  • Friendly, helpful staff· 43%
  • Communication & responsiveness· 25%
  • Smooth application process· 15%

Tenants complain about

  • Communication breakdowns20%
  • Unprofessional conduct20%
  • Deposit deductions at move-out11%

Summary

419 reviews of PURE Property Management of Tennessee

Of the 419 public reviews we read, 316 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for PURE Property Management of Tennessee

Property owners (in 38 reviews) rate the experience with PURE Property Management of Tennessee 3.7 out of 5; with staff friendliness and communication being highlighted strengths and most often complain about communication (21% of property owner reviews).

Summary of Tenant Reviews for PURE Property Management of Tennessee

Tenants (138 reviews) rate PURE Property Management of Tennessee 3.5 out of 5, down 0.3 over 24 months; they most often praise staff friendliness and complain about communication (20% of tenant reviews).

134 reviews don't say who wrote them. 103 are star ratings with no text. 1 written by agents, vendors or partners and 5 off-topic reviews are excluded.

Estimated from public reviews as of Oct 29, 2026. Not a TrueMatch score.

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VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

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Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
4.3

Based on 419 reviews

Yelp
1.8

Based on 25 reviews

Better Business Bureau
F

BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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What does “Listed, not rated” mean?

The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

Can a property manager pay to appear on this page?

No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does PURE Property Management of Tennessee correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.