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PRS Property Management

Gilbert, AZ, Tempe, AZ, Phoenix, AZ, Mesa, AZ, 
400+Doors managed
47Years in business
3.8Google · 308 reviews
4.5est.Property owner rating
See the review analysis ↓

PM company in Chandler, AZ

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 317 public reviewers say about PRS Property Management

We read all 317 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Nov 2, 2026

3.8headline rating · 308 reviews
WHO WROTE THEM
  • 8% property owners · ~25 · 4.5 stars
  • 50% tenants · ~159 · 3.0 stars
  • 14% unattributed · 45 · 4.5 stars
  • 24% rating only · 75 · 4.5 stars
  • 4% excluded · 13 · 4.2 stars

Property owners

~25 reviews

Estimated

Stable

Property owners praise

  • Communication & responsiveness· 64%
  • Friendly, helpful staff· 48%
  • Professionalism· 32%

Property owners complain about

  • Communication breakdowns12%
  • Maintenance turnaround8%
  • Unprofessional conduct8%

Tenants

~159 reviews

Estimated

Stable

Tenants praise

  • Friendly, helpful staff· 30%
  • Communication & responsiveness· 19%
  • Fast maintenance turnaround· 17%

Tenants complain about

  • Unprofessional conduct28%
  • Maintenance turnaround14%
  • Communication breakdowns14%

Summary

317 reviews of PRS Property Management

Of the 317 public reviews we read, 241 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for PRS Property Management

Property owners (in 25 reviews) rate the experience with PRS Property Management 4.5 out of 5; with communication and staff friendliness being highlighted strengths and most often complain about communication (12% of property owner reviews).

Summary of Tenant Reviews for PRS Property Management

Tenants (159 reviews) rate PRS Property Management 3.0 out of 5; they most often praise staff friendliness and complain about professionalism (28% of tenant reviews).

45 reviews don't say who wrote them. 75 are star ratings with no text. 2 written by agents, vendors or partners and 11 off-topic reviews are excluded.

Estimated from public reviews as of Nov 2, 2026. Not a TrueMatch score.

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VERIFIED PERFORMANCE REPORT

How PRS Property Management compares with verified Gilbert property managers

Verified property managers sync their management software and let PropertyManagement.com survey their clients directly. Unverified property managers have no verified record, so they can only be estimated from public reviews.

Metric

PRS Property Management

No verified record

Verified PMs · Gilbert (2)

Verified client surveys · certified metrics

Phone picked up (not voicemail)
PRS Property ManagementNo verified data
Verified PMs · Gilbert (2)52%1 of 2 · 202 property owner responses
Median repair time
PRS Property ManagementNo verified data
Verified PMs · Gilbert (2)6.0 days1 of 2 certified
Median days on market
PRS Property ManagementNo verified data
Verified PMs · Gilbert (2)33.0 days1 of 2 certified
Property owner satisfaction
PRS Property ManagementNo verified data
Verified PMs · Gilbert (2)89% of property owners satisfied2 of 2 · 305 property owner responses

Verified values are live where the manager’s software is synced, otherwise as certified.

Verified data as of Nov 4, 2026

Like a vehicle history report for your property manager: the verified record is the one they can’t edit.

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VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

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Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
3.8

Based on 308 reviews

Better Business Bureau
A+

BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

Are you PRS Property Management?

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How PropertyManagement.com rates property managers

How does verification work?

A property manager claims its profile, connects its management software through a read-only sync, and runs property owner surveys through PropertyManagement.com. Certifications and the verified badge come from that data, and no fee can change any of it.

What does “Listed, not rated” mean?

The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

Can a property manager pay to appear on this page?

No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does PRS Property Management correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.