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PMI Arrico Realty and Property Management (Lakeland)

Lakeland, FL, Mulberry, FL, Plant City, FL, Winter Haven, FL, 
300+Doors managed
9Years in business
4.5Google · 271 reviews
5.0est.Property owner rating
See the review analysis ↓

PM company in Lakeland, FL

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 271 public reviewers say about PMI Arrico Realty and Property Management (Lakeland)

We read all 271 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 29, 2026

4.5headline rating · 271 reviews
WHO WROTE THEM
  • 10% property owners · ~27 · 5.0 stars
  • 30% tenants · ~82 · 4.0 stars
  • 35% unattributed · 95 · 4.9 stars
  • 22% rating only · 58 · 4.3 stars
  • 3% excluded · 9 · 5.0 stars

Property owners

~27 reviews

Estimated

Stable

Property owners praise

  • Friendly, helpful staff· 96%
  • Communication & responsiveness· 63%
  • Professionalism· 30%

Property owners complain about

    Tenants

    ~82 reviews

    Estimated

    ↓ 0.9 in 24 mo

    Tenants praise

    • Friendly, helpful staff· 63%
    • Communication & responsiveness· 37%
    • Smooth application process· 20%

    Tenants complain about

    • Unprofessional conduct12%
    • Maintenance turnaround11%
    • Communication breakdowns7%

    Summary

    271 reviews of PMI Arrico Realty and Property Management (Lakeland)

    Of the 271 public reviews we read, 213 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

    Summary of Property Owner Reviews for PMI Arrico Realty and Property Management (Lakeland)

    Property owners (in 27 reviews) rate the experience with PMI Arrico Realty and Property Management (Lakeland) 5.0 out of 5; with staff friendliness and communication being highlighted strengths.

    Summary of Tenant Reviews for PMI Arrico Realty and Property Management (Lakeland)

    Tenants (82 reviews) rate PMI Arrico Realty and Property Management (Lakeland) 4.0 out of 5, down 0.9 over 24 months; they most often praise staff friendliness and complain about professionalism (12% of tenant reviews).

    95 reviews don't say who wrote them. 58 are star ratings with no text. 4 written by agents, vendors or partners and 5 off-topic reviews are excluded.

    Estimated from public reviews as of Oct 29, 2026. Not a TrueMatch score.

    Report a problem with this estimate

    VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

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    Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

    Customer Reviews & Ratings

    Google
    4.5

    Based on 271 reviews

    Better Business Bureau
    A+

    Based on 1 reviews

    BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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    The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

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    No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

    Why are public reviews split into property owners and tenants?

    Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

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    By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

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    Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.