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700+Doors managed
12Years in business
4.2Google · 720 reviews
4.6est.Property owner rating
See the review analysis ↓

PM company in Salt Lake City, UT

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 720 public reviewers say about Pineapple Property Group

We read all 720 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Sep 30, 2026

4.2headline rating · 720 reviews
WHO WROTE THEM
  • 5% property owners · ~36 · 4.6 stars
  • 61% tenants · ~439 · 3.9 stars
  • 20% unattributed · 145 · 4.9 stars
  • 12% rating only · 85 · 4.3 stars
  • 2% excluded · 15 · 4.2 stars

Property owners

~36 reviews

Estimated

Stable

Property owners praise

  • Friendly, helpful staff· 56%
  • Communication & responsiveness· 47%
  • Professionalism· 36%

Property owners complain about

  • Tenant screening problems6%
  • Communication breakdowns6%
  • Maintenance markups & surprise fees6%

Tenants

~439 reviews

Estimated

↓ 1.1 in 12 mo

Tenants praise

  • Friendly, helpful staff· 50%
  • Communication & responsiveness· 31%
  • Smooth application process· 21%

Tenants complain about

  • Unprofessional conduct13%
  • Communication breakdowns10%
  • Maintenance turnaround10%

Summary

720 reviews of Pineapple Property Group

Of the 720 public reviews we read, 634 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for Pineapple Property Group

Property owners (in 36 reviews) rate the experience with Pineapple Property Group 4.6 out of 5; with staff friendliness and communication being highlighted strengths and most often complain about tenant screening (6% of property owner reviews).

Summary of Tenant Reviews for Pineapple Property Group

Tenants (439 reviews) rate Pineapple Property Group 3.9 out of 5, down 1.1 over 12 months; they most often praise staff friendliness and complain about professionalism (13% of tenant reviews).

145 reviews don't say who wrote them. 85 are star ratings with no text. 10 written by agents, vendors or partners and 5 off-topic reviews are excluded.

Estimated from public reviews as of Sep 30, 2026. Not a TrueMatch score.

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VERIFIED PERFORMANCE REPORT

How Pineapple Property Group compares with verified Salt Lake City property managers

Verified property managers sync their management software and let PropertyManagement.com survey their clients directly. Unverified property managers have no verified record, so they can only be estimated from public reviews.

Metric

Pineapple Property Group

No verified record

Verified PMs · Salt Lake City (4)

Verified client surveys · certified metrics

Phone picked up (not voicemail)
Pineapple Property GroupNo verified data
Verified PMs · Salt Lake City (4)67%3 of 4 · 66 property owner responses
Median repair time
Pineapple Property GroupNo verified data
Verified PMs · Salt Lake City (4)4.0 days3 of 4 certified
Occupancy rate
Pineapple Property GroupNo verified data
Verified PMs · Salt Lake City (4)88.4%2 of 4 certified
Median days on market
Pineapple Property GroupNo verified data
Verified PMs · Salt Lake City (4)29.3 days2 of 4 certified
Property owner satisfaction
Pineapple Property GroupNo verified data
Verified PMs · Salt Lake City (4)78% of property owners satisfied4 of 4 · 115 property owner responses

Verified values are live where the manager’s software is synced, otherwise as certified.

Verified data as of Oct 16, 2026

Like a vehicle history report for your property manager: the verified record is the one they can’t edit.

VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

Top-ranked verified property managers serving Pineapple Property Group's markets

Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
4.2

Based on 720 reviews

Yelp
2.1

Based on 14 reviews

Better Business Bureau
A-

BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

Are you Pineapple Property Group?

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What does “Listed, not rated” mean?

The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

Can a property manager pay to appear on this page?

No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does Pineapple Property Group correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.