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Oak Trust Properties

Charleston, SC, North Charleston, SC, Summerville, SC, Goose Creek, SC, 
500+Doors managed
16Years in business
4.3Google · 429 reviews
4.7est.Property owner rating
See the review analysis ↓

PM company in Summerville, SC

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 429 public reviewers say about Oak Trust Properties

We read all 429 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 29, 2026

4.3headline rating · 429 reviews
WHO WROTE THEM
  • 32% property owners · ~136 · 4.7 stars
  • 39% tenants · ~166 · 3.9 stars
  • 13% unattributed · 56 · 4.8 stars
  • 15% rating only · 66 · 4.3 stars
  • 1% excluded · 5 · 4.0 stars

Property owners

~136 reviews

Estimated

Stable

Property owners praise

  • Friendly, helpful staff· 79%
  • Communication & responsiveness· 64%
  • Professionalism· 34%

Property owners complain about

  • Unprofessional conduct6%
  • Maintenance turnaround5%
  • Communication breakdowns5%

Tenants

~166 reviews

Estimated

↑ 0.9 in 24 mo

Tenants praise

  • Friendly, helpful staff· 56%
  • Communication & responsiveness· 43%
  • Fast maintenance turnaround· 19%

Tenants complain about

  • Unprofessional conduct17%
  • Deposit deductions at move-out13%
  • Communication breakdowns10%

Summary

429 reviews of Oak Trust Properties

Of the 429 public reviews we read, 363 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for Oak Trust Properties

Property owners (in 136 reviews) rate the experience with Oak Trust Properties 4.7 out of 5; with staff friendliness and communication being highlighted strengths and most often complain about professionalism (6% of property owner reviews).

Summary of Tenant Reviews for Oak Trust Properties

Tenants (166 reviews) rate Oak Trust Properties 3.9 out of 5; they most often praise staff friendliness and complain about professionalism (17% of tenant reviews).

56 reviews don't say who wrote them. 66 are star ratings with no text. 2 written by agents, vendors or partners and 3 off-topic reviews are excluded.

Estimated from public reviews as of Oct 29, 2026. Not a TrueMatch score.

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Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
4.3

Based on 429 reviews

Better Business Bureau
A+

BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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What does “Listed, not rated” mean?

The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

Can a property manager pay to appear on this page?

No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does Oak Trust Properties correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.