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Maclay Real Estate LLC

400+Doors managed
17Years in business
4.5Google · 383 reviews
4.9est.Property owner rating
See the review analysis ↓

PM company in Chandler, AZ

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 392 public reviewers say about Maclay Real Estate LLC

We read all 392 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Nov 3, 2026

4.5headline rating · 383 reviews
WHO WROTE THEM
  • 8% property owners · ~33 · 4.9 stars
  • 43% tenants · ~170 · 4.1 stars
  • 23% unattributed · 90 · 4.9 stars
  • 23% rating only · 88 · 4.8 stars
  • 3% excluded · 11 · 4.6 stars

Property owners

~33 reviews

Estimated

Stable

Property owners praise

  • Communication & responsiveness· 64%
  • Professionalism· 45%
  • Friendly, helpful staff· 36%

Property owners complain about

    Tenants

    ~170 reviews

    Estimated

    Stable

    Tenants praise

    • Fast maintenance turnaround· 38%
    • Communication & responsiveness· 36%
    • Friendly, helpful staff· 35%

    Tenants complain about

    • Unprofessional conduct15%
    • Maintenance turnaround8%
    • Deposit deductions at move-out7%

    Summary

    392 reviews of Maclay Real Estate LLC

    Of the 392 public reviews we read, 304 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

    Summary of Property Owner Reviews for Maclay Real Estate LLC

    Property owners (in 33 reviews) rate the experience with Maclay Real Estate LLC 4.9 out of 5; with communication and professionalism being highlighted strengths.

    Summary of Tenant Reviews for Maclay Real Estate LLC

    Tenants (170 reviews) rate Maclay Real Estate LLC 4.1 out of 5; they most often praise maintenance turnaround and complain about professionalism (15% of tenant reviews).

    90 reviews don't say who wrote them. 88 are star ratings with no text. 3 written by agents, vendors or partners and 8 off-topic reviews are excluded.

    Estimated from public reviews as of Nov 3, 2026. Not a TrueMatch score.

    Report a problem with this estimate

    VERIFIED PERFORMANCE REPORT

    How Maclay Real Estate LLC compares with verified Chandler property managers

    Verified property managers sync their management software and let PropertyManagement.com survey their clients directly. Unverified property managers have no verified record, so they can only be estimated from public reviews.

    Metric

    Maclay Real Estate LLC

    No verified record

    Verified PMs · Chandler (2)

    Verified client surveys · certified metrics

    Phone picked up (not voicemail)
    Maclay Real Estate LLCNo verified data
    Verified PMs · Chandler (2)52%1 of 2 · 202 property owner responses
    Median repair time
    Maclay Real Estate LLCNo verified data
    Verified PMs · Chandler (2)6.0 days1 of 2 certified
    Median days on market
    Maclay Real Estate LLCNo verified data
    Verified PMs · Chandler (2)33.0 days1 of 2 certified
    Property owner satisfaction
    Maclay Real Estate LLCNo verified data
    Verified PMs · Chandler (2)89% of property owners satisfied2 of 2 · 305 property owner responses

    Verified values are live where the manager’s software is synced, otherwise as certified.

    Verified data as of Nov 3, 2026

    Like a vehicle history report for your property manager: the verified record is the one they can’t edit.

    VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

    Top-ranked verified property managers serving Maclay Real Estate LLC's markets

    Service area map

    Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

    Customer Reviews & Ratings

    Google
    4.5

    Based on 383 reviews

    Better Business Bureau
    A+

    Based on 1 reviews

    BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

    Are you Maclay Real Estate LLC?

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    How PropertyManagement.com rates property managers

    How does verification work?

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    What does “Listed, not rated” mean?

    The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

    Can a property manager pay to appear on this page?

    No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

    Why are public reviews split into property owners and tenants?

    Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

    How does Maclay Real Estate LLC correct or replace this estimate?

    By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

    How do I report a problem with this estimate?

    Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.