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Maclay Real Estate LLC

400+Doors managed
17Years in business
4.5Google · 385 reviews
4.9est.Property owner rating
See the review analysis ↓

PM company in Chandler, AZ

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 384 public reviewers say about Maclay Real Estate LLC

We read all 384 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Sep 30, 2026

4.5headline rating · 385 reviews
WHO WROTE THEM
  • 8% property owners · ~32 · 4.9 stars
  • 44% tenants · ~167 · 4.1 stars
  • 23% unattributed · 89 · 4.9 stars
  • 22% rating only · 85 · 4.7 stars
  • 3% excluded · 11 · 4.6 stars

Property owners

~32 reviews

Estimated

Stable

Property owners praise

  • Communication & responsiveness· 63%
  • Professionalism· 47%
  • Friendly, helpful staff· 31%

Property owners complain about

    Tenants

    ~167 reviews

    Estimated

    Stable

    Tenants praise

    • Fast maintenance turnaround· 37%
    • Communication & responsiveness· 36%
    • Friendly, helpful staff· 35%

    Tenants complain about

    • Unprofessional conduct14%
    • Maintenance turnaround8%
    • Fees & charges7%

    Summary

    384 reviews of Maclay Real Estate LLC

    Of the 384 public reviews we read, 299 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

    Summary of Property Owner Reviews for Maclay Real Estate LLC

    Property owners (in 32 reviews) rate the experience with Maclay Real Estate LLC 4.9 out of 5; with communication and professionalism being highlighted strengths.

    Summary of Tenant Reviews for Maclay Real Estate LLC

    Tenants (167 reviews) rate Maclay Real Estate LLC 4.1 out of 5; they most often praise maintenance turnaround and complain about professionalism (14% of tenant reviews).

    89 reviews don't say who wrote them. 85 are star ratings with no text. 3 written by agents, vendors or partners and 8 off-topic reviews are excluded.

    Estimated from public reviews as of Sep 30, 2026. Not a TrueMatch score.

    Report a problem with this estimate

    Service area map

    Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

    Customer Reviews & Ratings

    Google
    4.5

    Based on 385 reviews

    Yelp
    2.1

    Based on 35 reviews

    Better Business Bureau
    A+

    Based on 1 reviews

    BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

    Are you Maclay Real Estate LLC?

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    How PropertyManagement.com rates property managers

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    What does “Listed, not rated” mean?

    The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

    Can a property manager pay to appear on this page?

    No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

    Why are public reviews split into property owners and tenants?

    Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

    How does Maclay Real Estate LLC correct or replace this estimate?

    By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

    How do I report a problem with this estimate?

    Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.