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Keystone Pacific Property Management, LLC

San Diego, CA,Irvine, CA,Escondido, CA,
1000+Doors managed
44Years in business
4.7Google · 1733 reviews
4.0est.Property owner rating
See the review analysis ↓

PM company in Irvine, CA

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 1,733 public reviewers say about Keystone Pacific Property Management, LLC

We read all 1,733 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 28, 2026

4.7headline rating · 1,733 reviews
WHO WROTE THEM
  • 13% property owners · ~214 · 4.0 stars
  • 31% tenants · ~537 · 4.6 stars
  • 50% unattributed · 871 · 4.9 stars
  • 5% rating only · 91 · 4.1 stars
  • 1% excluded · 20 · 4.6 stars

Property owners

~214 reviews

Estimated

Stable

51 of 214 gave 1–2 stars (24%)

What unhappy property owners say

  • Communication breakdowns36 of 51
  • Unprofessional conduct36 of 51
  • Maintenance markups & surprise fees16 of 51

Also mentioned

  • Friendly, helpful staff
  • Communication & responsiveness

Tenants

~537 reviews

Estimated

Stable

52 of 537 gave 1–2 stars (10%)

What unhappy tenants say

  • Communication breakdowns34 of 52
  • Unprofessional conduct33 of 52
  • Hard to reach a person11 of 52

Also mentioned

  • Friendly, helpful staff
  • Communication & responsiveness

Summary

1,733 reviews of Keystone Pacific Property Management, LLC

Of the 1,733 public reviews we read, 1,641 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for Keystone Pacific Property Management, LLC

Property owners (in 214 reviews) rate the experience with Keystone Pacific Property Management, LLC 4.0 out of 5. 51 of them (24%) gave 1–2 stars, most often about communication breakdowns (36 of 51) and unprofessional conduct (36 of 51). They also mention friendly, helpful staff and communication & responsiveness.

Summary of Tenant Reviews for Keystone Pacific Property Management, LLC

Tenants (537 reviews) rate Keystone Pacific Property Management, LLC 4.6 out of 5. 52 of them (10%) gave 1–2 stars, most often about communication breakdowns (34 of 52) and unprofessional conduct (33 of 52). They also mention friendly, helpful staff and communication & responsiveness.

871 reviews don't say who wrote them. 91 are star ratings with no text. 20 off-topic reviews are excluded.

Estimated from public reviews as of Oct 28, 2026. Not a TrueMatch score.

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VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

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Service area

86 cities listed for Keystone Pacific Property Management, LLC.

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
4.7

Based on 1700+ reviews

Better Business Bureau
A+

Based on 3 reviews

BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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A property manager claims its profile, connects its management software through a read-only sync, and runs property owner surveys through PropertyManagement.com. Certifications and the verified badge come from that data, and no fee can change any of it.

What does “Listed, not rated” mean?

The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

Can a property manager pay to appear on this page?

No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does Keystone Pacific Property Management, LLC correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.