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Key Home Sales & Management

Burke, VA, Champlain, VA, Elevon, VA, Hustle, VA, 
200+Doors managed
15Years in business
4.3Google · 67 reviews
4.8est.Property owner rating
See the review analysis ↓

PM company in Springfield, VA

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 67 public reviewers say about Key Home Sales & Management

We read all 67 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 28, 2026

4.3headline rating · 67 reviews
WHO WROTE THEM
  • 33% property owners · ~22 · 4.8 stars
  • 28% tenants · ~19 · 3.3 stars
  • 18% unattributed · 12 · 4.7 stars
  • 16% rating only · 11 · 4.5 stars
  • 5% excluded · 3 · 5.0 stars

Property owners

~22 reviews

Estimated

Stable

Property owners praise

  • Communication & responsiveness· 50%
  • Friendly, helpful staff· 45%
  • Professionalism· 32%

Property owners complain about

    Tenants

    ~19 reviews

    Estimated

    Stable

    Tenants praise

    • Friendly, helpful staff· 47%
    • Fast maintenance turnaround· 32%
    • Communication & responsiveness· 26%

    Tenants complain about

    • Unprofessional conduct21%
    • Deposit deductions at move-out16%
    • Property condition at move-in16%

    Summary

    67 reviews of Key Home Sales & Management

    Of the 67 public reviews we read, 56 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

    Summary of Property Owner Reviews for Key Home Sales & Management

    Property owners (in 22 reviews) rate the experience with Key Home Sales & Management 4.8 out of 5; with communication and staff friendliness being highlighted strengths.

    Summary of Tenant Reviews for Key Home Sales & Management

    Tenants (19 reviews) rate Key Home Sales & Management 3.3 out of 5; they most often praise staff friendliness and complain about professionalism (21% of tenant reviews).

    12 reviews don't say who wrote them. 11 are star ratings with no text. 1 written by agents, vendors or partners and 2 off-topic reviews are excluded.

    Estimated from public reviews as of Oct 28, 2026. Not a TrueMatch score.

    Report a problem with this estimate

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    Service area map

    Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

    Customer Reviews & Ratings

    Google
    4.3

    Based on 67 reviews

    Better Business Bureau
    B-

    BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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    What does “Listed, not rated” mean?

    The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

    Can a property manager pay to appear on this page?

    No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

    Why are public reviews split into property owners and tenants?

    Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

    How does Key Home Sales & Management correct or replace this estimate?

    By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

    How do I report a problem with this estimate?

    Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.