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HomeRiver Group Memphis Property Management

500+Doors managed
3.7Google · 452 reviews
4.2est.Property owner rating
See the review analysis ↓

PM company in Memphis, TN

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 452 public reviewers say about HomeRiver Group Memphis Property Management

We read all 452 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 29, 2026

3.7headline rating · 452 reviews
WHO WROTE THEM
  • 6% property owners · ~29 · 4.2 stars
  • 44% tenants · ~201 · 2.9 stars
  • 31% unattributed · 138 · 4.8 stars
  • 18% rating only · 80 · 3.9 stars
  • 1% excluded · 4 · 2.0 stars

Property owners

~29 reviews

Estimated

Stable

Property owners praise

  • Communication & responsiveness· 62%
  • Friendly, helpful staff· 62%
  • Professionalism· 38%

Property owners complain about

  • Communication breakdowns14%
  • Hard to reach a person10%
  • Owner statements late or unclear10%

Tenants

~201 reviews

Estimated

↓ 1.2 in 12 mo

Tenants praise

  • Friendly, helpful staff· 37%
  • Communication & responsiveness· 24%
  • Fast maintenance turnaround· 10%

Tenants complain about

  • Unprofessional conduct26%
  • Communication breakdowns23%
  • Maintenance turnaround13%

Summary

452 reviews of HomeRiver Group Memphis Property Management

Of the 452 public reviews we read, 371 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for HomeRiver Group Memphis Property Management

Property owners (in 29 reviews) rate the experience with HomeRiver Group Memphis Property Management 4.2 out of 5; with communication and staff friendliness being highlighted strengths and most often complain about communication (14% of property owner reviews).

Summary of Tenant Reviews for HomeRiver Group Memphis Property Management

Tenants (201 reviews) rate HomeRiver Group Memphis Property Management 2.9 out of 5, down 1.3 over 12 months; they most often praise staff friendliness and complain about professionalism (26% of tenant reviews).

138 reviews don't say who wrote them. 80 are star ratings with no text. 4 off-topic reviews are excluded.

Estimated from public reviews as of Oct 29, 2026. Not a TrueMatch score.

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VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

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Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
3.7

Based on 452 reviews

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The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

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Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

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