HomeRiver Group Kansas City Property Management
PM company in Kansas City, MO
PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS
What 919 public reviewers say about HomeRiver Group Kansas City Property Management
We read all 919 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.
Estimated · public reviews · as of Sep 30, 2026
- 5% property owners · ~47 · 3.6 stars
- 42% tenants · ~384 · 3.5 stars
- 34% unattributed · 312 · 4.8 stars
- 15% rating only · 135 · 4.3 stars
- 4% excluded · 41 · 4.4 stars
Property owners
~47 reviewsEstimated
Property owners praise
- Friendly, helpful staff· 38%
- Communication & responsiveness· 36%
- Professionalism· 21%
Property owners complain about
- Communication breakdowns28%
- Maintenance markups & surprise fees17%
- Hard to reach a person15%
Tenants
~384 reviewsEstimated
Tenants praise
- Friendly, helpful staff· 42%
- Fast maintenance turnaround· 23%
- Communication & responsiveness· 17%
Tenants complain about
- Communication breakdowns15%
- Maintenance turnaround14%
- Unprofessional conduct13%
Summary
919 reviews of HomeRiver Group Kansas City Property Management
Of the 919 public reviews we read, 783 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.
Summary of Property Owner Reviews for HomeRiver Group Kansas City Property Management
Property owners (in 47 reviews) rate the experience with HomeRiver Group Kansas City Property Management 3.6 out of 5; with staff friendliness and communication being highlighted strengths and most often complain about communication (28% of property owner reviews).
Summary of Tenant Reviews for HomeRiver Group Kansas City Property Management
Tenants (384 reviews) rate HomeRiver Group Kansas City Property Management 3.5 out of 5; they most often praise staff friendliness and complain about communication (15% of tenant reviews).
312 reviews don't say who wrote them. 135 are star ratings with no text. 2 written by agents, vendors or partners and 39 off-topic reviews are excluded.
Estimated from public reviews as of Sep 30, 2026. Not a TrueMatch score.
Service area map
Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap
Customer Reviews & Ratings
Based on 919 reviews
BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.
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The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.
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Why are public reviews split into property owners and tenants?
Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.
How does HomeRiver Group Kansas City Property Management correct or replace this estimate?
By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.
How do I report a problem with this estimate?
Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.