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HomeRiver Group Chattanooga

Lookout Mountain, TN, Chattanooga, TN, Apison, TN, Bryant, AL, 
400+Doors managed
19Years in business
4.2Google · 421 reviews
4.5est.Property owner rating
See the review analysis ↓

PM company in Chattanooga, TN

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 431 public reviewers say about HomeRiver Group Chattanooga

We read all 431 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 29, 2026

4.2headline rating · 421 reviews
WHO WROTE THEM
  • 13% property owners · ~54 · 4.5 stars
  • 39% tenants · ~168 · 3.5 stars
  • 36% unattributed · 155 · 4.9 stars
  • 10% rating only · 44 · 4.5 stars
  • 2% excluded · 10 · 4.2 stars

Property owners

~54 reviews

Estimated

Stable

Property owners praise

  • Friendly, helpful staff· 85%
  • Communication & responsiveness· 48%
  • Professionalism· 31%

Property owners complain about

    Tenants

    ~168 reviews

    Estimated

    ↑ 0.6 in 24 mo

    Tenants praise

    • Friendly, helpful staff· 49%
    • Communication & responsiveness· 29%
    • Fast maintenance turnaround· 23%

    Tenants complain about

    • Unprofessional conduct22%
    • Communication breakdowns10%
    • Application process problems10%

    Summary

    431 reviews of HomeRiver Group Chattanooga

    Of the 431 public reviews we read, 387 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

    Summary of Property Owner Reviews for HomeRiver Group Chattanooga

    Property owners (in 54 reviews) rate the experience with HomeRiver Group Chattanooga 4.5 out of 5; with staff friendliness and communication being highlighted strengths.

    Summary of Tenant Reviews for HomeRiver Group Chattanooga

    Tenants (168 reviews) rate HomeRiver Group Chattanooga 3.5 out of 5; they most often praise staff friendliness and complain about professionalism (22% of tenant reviews).

    155 reviews don't say who wrote them. 44 are star ratings with no text. 5 written by agents, vendors or partners and 5 off-topic reviews are excluded.

    Estimated from public reviews as of Oct 29, 2026. Not a TrueMatch score.

    Report a problem with this estimate

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    Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

    Customer Reviews & Ratings

    Google
    4.2

    Based on 421 reviews

    Better Business Bureau
    B-

    BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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    The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

    Can a property manager pay to appear on this page?

    No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

    Why are public reviews split into property owners and tenants?

    Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

    How does HomeRiver Group Chattanooga correct or replace this estimate?

    By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

    How do I report a problem with this estimate?

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