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Henderson Properties Inc.

Charlotte, NC, Lilesville, NC, Morven, NC, Wadesboro, NC, 
700+Doors managed
35Years in business
3.5Google · 681 reviews
3.2est.Property owner rating
See the review analysis ↓

PM company in Charlotte, NC

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 681 public reviewers say about Henderson Properties Inc.

We read all 681 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 29, 2026

3.5headline rating · 681 reviews
WHO WROTE THEM
  • 23% property owners · ~153 · 3.2 stars
  • 45% tenants · ~308 · 3.2 stars
  • 14% unattributed · 96 · 4.5 stars
  • 12% rating only · 80 · 3.6 stars
  • 6% excluded · 44 · 4.6 stars

Property owners

~153 reviews

Estimated

Stable

Property owners praise

  • Friendly, helpful staff· 43%
  • Communication & responsiveness· 39%
  • Professionalism· 27%

Property owners complain about

  • Communication breakdowns35%
  • Unprofessional conduct30%
  • Hard to reach a person20%

Tenants

~308 reviews

Estimated

↓ 0.4 in 12 mo

Tenants praise

  • Friendly, helpful staff· 44%
  • Communication & responsiveness· 22%
  • Fast maintenance turnaround· 18%

Tenants complain about

  • Unprofessional conduct25%
  • Communication breakdowns22%
  • Hard to reach a person14%

Summary

681 reviews of Henderson Properties Inc.

Of the 681 public reviews we read, 599 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for Henderson Properties Inc.

Property owners (in 153 reviews) rate the experience with Henderson Properties Inc. 3.2 out of 5; with staff friendliness and communication being highlighted strengths and most often complain about communication (35% of property owner reviews).

Summary of Tenant Reviews for Henderson Properties Inc.

Tenants (308 reviews) rate Henderson Properties Inc. 3.2 out of 5, down 0.4 over 12 months; they most often praise staff friendliness and complain about professionalism (25% of tenant reviews).

96 reviews don't say who wrote them. 80 are star ratings with no text. 9 written by agents, vendors or partners and 35 off-topic reviews are excluded.

Estimated from public reviews as of Oct 29, 2026. Not a TrueMatch score.

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Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
3.5

Based on 681 reviews

Better Business Bureau
A+

Based on 12 reviews

BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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What does “Listed, not rated” mean?

The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

Can a property manager pay to appear on this page?

No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does Henderson Properties Inc. correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.