
Carolina Property Management, LLC
Our Service Quality Summary
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Company Overview
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Company Details
1430 S Mint St, Ste 106, Charlotte NC 29203
Property Types
Credentials
Asset Class Focus
Company Size
Years in Business
17 years
Founded Year
2008
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Frequently Asked Questions
How do you screen tenants to protect my property?
We use a strict, multi-step screening process that includes credit, criminal, eviction history, income verification, rental references, pet screening, and identity verification, which includes facial recognition and document authentication. Only fully qualified applicants are approved to reduce risk and protect asset value.
How do you handle maintenance and repairs?
We use licensed and insured vendors, require competitive bids, and prioritize cost-effective, preventative maintenance. Owners receive approvals for major repairs, and every work order is tracked with photos, invoices, and updates for full transparency.
How quickly can you place a qualified tenant?
With professional marketing, online syndication, walk through video tours, and responsive leasing coordination (24/7), most homes are rented within 14–30 days depending on price, condition, and location. Demand is monitored weekly and pricing is adjusted to minimize vacancy.
How do you handle rent collection and late payments?
Rent is collected online, enforced by automated reminders and strict policies. If a tenant falls behind, we follow state-specific procedures immediately, including notices, payment arrangements when appropriate, and legal escalation if required. Our Executive Property Manager will also personally reach out to the tenant by phone, text and/or email to discuss their situation and try to work it out so they can get caught up on their payments.
How do you help maximize my rental income and reduce vacancy?
We run a full market analysis to price your home competitively, optimize listing exposure across all major platforms, and use professional photos, detailed listings, and rapid response to inquiries to drive showings. Weekly performance reviews, pricing adjustments, and proactive renewal strategies keep your property occupied and producing steady cash flow.