Carolina Property Management, LLC (TrueMatch Score: 92.99375%) - Excellent Property Manager on PropertyManagement.com

Carolina Property Management, LLC

Charlotte, NC,Gastonia, NC,Salisbury, NC,Concord, NC
TrueMatch Score92.99%
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Quick summary
Carolina Property Management, LLC is a property management company based in Charlotte, NC, with a TrueMatchâ„¢ score of 92.99375 out of 100, They serve 51 surrounding markets, They manage 200+ units and and have been in business since (18 years).
200+
Doors Managed
17
Years Experience
100
Google Reviews

Company Overview

Carolina Property Management, LLC delivers hands-on, high-accountability management for single-family homes, condos, townhomes, and short-term for the Charlotte Metro area. We focus on protecting asset value, eliminating owner headaches, and maximizing returns through tight systems, vetted vendors, and proactive maintenance. With rigorous screening, strong compliance practices, and transparent communication, we run properties like a true business—no excuses. Our team oversees everything from leasing and inspections to repairs and financial reporting, giving owners a reliable, performance-driven partner they can trust.

Customer Reviews & Ratings

Google
4.4
Based on 100 reviews
Better Business Bureau
A+

BBB and Yelp ratings are influenced by ads or paid accreditation. They are still shown for transparency but don’t affect TrueMatch score.

Homeowner Survey Results

Overall Satisfaction
10 /10
Leasing Performance
10 /10
Maintenance Communication
7.3 /10
Accounting & Financial Reporting
8.6 /10

Company reviews

C****
I had issues with the tenant on my property. CPM came in and helped get everything settled. They Aldwin and Janan were always prompt to respond and made it very easy when I needed to place a claim with the surevestor insurance. I’m very thankful I decided to use them for my property!
K**** R.
Carolina Property is very responsive, and work extremely well. I do not need to get involved as a landlord in the process.

Service Areas

Market coverage:

Charlotte, NC ,Gastonia, NC ,Salisbury, NC ,Concord, NC ,Kannapolis, NC ,Matthews, NC ,Monroe, NC ,Mooresville, NC ,Shelby, NC ,Statesville, NC

Frequently Asked Questions

How do you screen tenants to protect my property?

We use a strict, multi-step screening process that includes credit, criminal, eviction history, income verification, rental references, pet screening, and identity verification, which includes facial recognition and document authentication. Only fully qualified applicants are approved to reduce risk and protect asset value.

How do you handle maintenance and repairs?

We use licensed and insured vendors, require competitive bids, and prioritize cost-effective, preventative maintenance. Owners receive approvals for major repairs, and every work order is tracked with photos, invoices, and updates for full transparency.

How quickly can you place a qualified tenant?

With professional marketing, online syndication, walk through video tours, and responsive leasing coordination (24/7), most homes are rented within 14–30 days depending on price, condition, and location. Demand is monitored weekly and pricing is adjusted to minimize vacancy.

How do you handle rent collection and late payments?

Rent is collected online, enforced by automated reminders and strict policies. If a tenant falls behind, we follow state-specific procedures immediately, including notices, payment arrangements when appropriate, and legal escalation if required. Our Executive Property Manager will also personally reach out to the tenant by phone, text and/or email to discuss their situation and try to work it out so they can get caught up on their payments.

How do you help maximize my rental income and reduce vacancy?

We run a full market analysis to price your home competitively, optimize listing exposure across all major platforms, and use professional photos, detailed listings, and rapid response to inquiries to drive showings. Weekly performance reviews, pricing adjustments, and proactive renewal strategies keep your property occupied and producing steady cash flow.

How is the TrueMatchâ„¢ Score calculated?

We evaluate property management services across four key areas: performance efficiency, cost-effectiveness, reliability, and credibility. These scores reflect how well we manage vacancies and rent collection, deliver value for money, maintain consistent service and communication, and uphold industry standards through experience and proven success.
Carolina Property Management, LLC (TrueMatch Score: 92.99375%) - Excellent Property Manager on PropertyManagement.com
Top 54 Property Manager in the Nation
Top 100 2025#54
#1 Property Manager in Charlotte, NC
Market LeaderCharlotte, NC

Company Details

1430 S Mint St, Ste 106, Charlotte NC 29203

Property Types

Commercial Properties Condominiums Duplexes / Triplexes / Fourplexes Single-Family Townhouses Vacation Rentals / Short-Term Rentals

Credentials

Licensed Insured

Asset Class Focus

A-Class B-Class

Company Size

Mid-Market [200-499]

Years in Business

17 years

Founded Year

2008

Verification Status

Verified by PropertyManagement.com

Contact Information

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