Verified #1 verified in Surprise
Rentals America
Phoenix · Mesa · Scottsdale
Generation Real Estate and Rentals
200+Doors managed
9Years in business
4.8Google · 97 reviews
4.9est.Property owner rating
PM company in Surprise, AZ
PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS
What 97 public reviewers say about Generation Real Estate and Rentals
We read all 97 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.
Estimated · public reviews · as of Oct 28, 2026
4.8headline rating · 97 reviews
WHO WROTE THEM- 35% property owners · ~34 · 4.9 stars
- 43% tenants · ~42 · 4.8 stars
- 8% unattributed · 8 · 4.5 stars
- 3% rating only · 3 · 5.0 stars
- 11% excluded · 10 · 4.6 stars
Property owners
~34 reviewsEstimated
Stable
Property owners praise
- Friendly, helpful staff· 88%
- Communication & responsiveness· 65%
- Professionalism· 44%
Property owners complain about
Tenants
~42 reviewsEstimated
↓ 0.6 in 24 mo
Tenants praise
- Friendly, helpful staff· 74%
- Communication & responsiveness· 50%
- Professionalism· 24%
Tenants complain about
Summary
97 reviews of Generation Real Estate and Rentals
Of the 97 public reviews we read, 94 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.
Summary of Property Owner Reviews for Generation Real Estate and Rentals
Property owners (in 34 reviews) rate the experience with Generation Real Estate and Rentals 4.9 out of 5; with staff friendliness and communication being highlighted strengths.
Summary of Tenant Reviews for Generation Real Estate and Rentals
Tenants (42 reviews) rate Generation Real Estate and Rentals 4.8 out of 5, down 0.6 over 24 months; they most often praise staff friendliness.
8 reviews don't say who wrote them. 3 are star ratings with no text. 1 written by agents, vendors or partners and 9 off-topic reviews are excluded.
Estimated from public reviews as of Oct 28, 2026. Not a TrueMatch score.
VERIFIED PERFORMANCE REPORT
How Generation Real Estate and Rentals compares with verified Surprise property managers
Verified property managers sync their management software and let PropertyManagement.com survey their clients directly. Unverified property managers have no verified record, so they can only be estimated from public reviews.
Metric
Generation Real Estate and Rentals
No verified record
Verified PMs · Surprise (2)
Verified client surveys · certified metrics
Phone picked up (not voicemail)
Generation Real Estate and RentalsNo verified data
Verified PMs · Surprise (2)52%1 of 2 · 202 property owner responses
Median repair time
Generation Real Estate and RentalsNo verified data
Verified PMs · Surprise (2)6.0 days1 of 2 certified
Median days on market
Generation Real Estate and RentalsNo verified data
Verified PMs · Surprise (2)33.0 days1 of 2 certified
Property owner satisfaction
Generation Real Estate and RentalsNo verified data
Verified PMs · Surprise (2)89% of property owners satisfied2 of 2 · 305 property owner responses
Verified values are live where the manager’s software is synced, otherwise as certified.
Verified data as of Nov 3, 2026
Like a vehicle history report for your property manager: the verified record is the one they can’t edit.
VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS
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Verified #2 verified in Surprise
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- Repairs in 6 days
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Ranked for your address
Service area map
Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap
Customer Reviews & Ratings
Google
4.8
Based on 97 reviews
Better Business Bureau
A
BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.
Are you Generation Real Estate and Rentals?
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What does “Listed, not rated” mean?
The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.
Can a property manager pay to appear on this page?
No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.
Why are public reviews split into property owners and tenants?
Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.
How does Generation Real Estate and Rentals correct or replace this estimate?
By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.
How do I report a problem with this estimate?
Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.