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Firebird Housing

Chandler, AZ, Phoenix, AZ, Gilbert, AZ, Mesa, AZ, 
200+Doors managed
26Years in business
3.2Google · 149 reviews
4.3est.Property owner rating
See the review analysis ↓

PM company in Chandler, AZ

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 149 public reviewers say about Firebird Housing

We read all 149 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Sep 30, 2026

3.2headline rating · 149 reviews
WHO WROTE THEM
  • 11% property owners · ~17 · 4.3 stars
  • 63% tenants · ~93 · 2.8 stars
  • 9% unattributed · 14 · 4.1 stars
  • 16% rating only · 23 · 3.9 stars
  • 1% excluded · 2 · 3.0 stars

Property owners

~17 reviews

Estimated

Stable

Property owners praise

  • Leasing speed· 35%
  • Communication & responsiveness· 35%
  • Professionalism· 29%

Property owners complain about

  • Communication breakdowns18%
  • Maintenance markups & surprise fees12%
  • Unprofessional conduct6%

Tenants

~93 reviews

Estimated

Stable

Tenants praise

  • Friendly, helpful staff· 25%
  • Fast maintenance turnaround· 18%
  • Communication & responsiveness· 11%

Tenants complain about

  • Unprofessional conduct30%
  • Communication breakdowns22%
  • Deposit deductions at move-out14%

Summary

149 reviews of Firebird Housing

Of the 149 public reviews we read, 126 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for Firebird Housing

Property owners (in 17 reviews) rate the experience with Firebird Housing 4.3 out of 5; with leasing speed and communication being highlighted strengths and most often complain about communication (18% of property owner reviews).

Summary of Tenant Reviews for Firebird Housing

Tenants (93 reviews) rate Firebird Housing 2.8 out of 5; they most often praise staff friendliness and complain about professionalism (30% of tenant reviews).

14 reviews don't say who wrote them. 23 are star ratings with no text. 2 written by agents, vendors or partners are excluded.

Estimated from public reviews as of Sep 30, 2026. Not a TrueMatch score.

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VERIFIED PERFORMANCE REPORT

How Firebird Housing compares with verified Chandler property managers

Verified property managers sync their management software and let PropertyManagement.com survey their clients directly. Unverified property managers have no verified record, so they can only be estimated from public reviews.

Metric

Firebird Housing

No verified record

Verified PMs · Chandler (2)

Verified client surveys · certified metrics

Phone picked up (not voicemail)
Firebird HousingNo verified data
Verified PMs · Chandler (2)52%1 of 2 · 202 property owner responses
Median repair time
Firebird HousingNo verified data
Verified PMs · Chandler (2)6.0 days1 of 2 certified
Occupancy rate
Firebird HousingNo verified data
Verified PMs · Chandler (2)94.6%1 of 2 certified
Property owner satisfaction
Firebird HousingNo verified data
Verified PMs · Chandler (2)89% of property owners satisfied2 of 2 · 305 property owner responses

Verified values are live where the manager’s software is synced, otherwise as certified.

Verified data as of Oct 13, 2026

Like a vehicle history report for your property manager: the verified record is the one they can’t edit.

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VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

Top-ranked verified property managers serving Firebird Housing's markets

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Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
3.2

Based on 149 reviews

Yelp
2.1

Based on 41 reviews

Better Business Bureau
NR

BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

Are you Firebird Housing?

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A property manager claims its profile, connects its management software through a read-only sync, and runs property owner surveys through PropertyManagement.com. Certifications and the verified badge come from that data, and no fee can change any of it.

What does “Listed, not rated” mean?

The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

Can a property manager pay to appear on this page?

No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does Firebird Housing correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.