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Cole Group Property Management

Naval Air Station Jrb, TX, Fort Worth, TX, Haltom City, TX, Arlington, TX, 
200+Doors managed
16Years in business
4.8Google · 156 reviews
5.0est.Property owner rating
See the review analysis ↓

PM company in Fort Worth, TX

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 156 public reviewers say about Cole Group Property Management

We read all 156 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Sep 30, 2026

4.8headline rating · 156 reviews
WHO WROTE THEM
  • 28% property owners · ~44 · 5.0 stars
  • 21% tenants · ~33 · 4.4 stars
  • 24% unattributed · 37 · 5.0 stars
  • 15% rating only · 24 · 4.7 stars
  • 12% excluded · 18 · 5.0 stars

Property owners

~44 reviews

Estimated

Stable

Property owners praise

  • Professionalism· 59%
  • Communication & responsiveness· 57%
  • Friendly, helpful staff· 45%

Property owners complain about

    Tenants

    ~33 reviews

    Estimated

    Stable

    Tenants praise

    • Friendly, helpful staff· 42%
    • Professionalism· 30%
    • Communication & responsiveness· 27%

    Tenants complain about

    • Maintenance turnaround15%
    • Unprofessional conduct9%
    • Hard to reach a person9%

    Summary

    156 reviews of Cole Group Property Management

    Of the 156 public reviews we read, 132 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

    Summary of Property Owner Reviews for Cole Group Property Management

    Property owners (in 44 reviews) rate the experience with Cole Group Property Management 5.0 out of 5; with professionalism and communication being highlighted strengths.

    Summary of Tenant Reviews for Cole Group Property Management

    Tenants (33 reviews) rate Cole Group Property Management 4.4 out of 5; they most often praise staff friendliness and complain about maintenance turnaround (15% of tenant reviews).

    37 reviews don't say who wrote them. 24 are star ratings with no text. 9 written by agents, vendors or partners and 9 off-topic reviews are excluded.

    Estimated from public reviews as of Sep 30, 2026. Not a TrueMatch score.

    Report a problem with this estimate

    VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

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    Service area map

    Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

    Customer Reviews & Ratings

    Google
    4.8

    Based on 156 reviews

    Better Business Bureau
    NR

    BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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    Why are public reviews split into property owners and tenants?

    Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

    How does Cole Group Property Management correct or replace this estimate?

    By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

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