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Charleston Property Company

600+Doors managed
14Years in business
4.1Google · 572 reviews
4.2est.Property owner rating
See the review analysis ↓

PM company in Charleston, SC

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 574 public reviewers say about Charleston Property Company

We read all 574 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 29, 2026

4.1headline rating · 572 reviews
WHO WROTE THEM
  • 19% property owners · ~110 · 4.2 stars
  • 42% tenants · ~243 · 3.5 stars
  • 21% unattributed · 119 · 4.9 stars
  • 17% rating only · 96 · 4.5 stars
  • 1% excluded · 6 · 5.0 stars

Property owners

~110 reviews

Estimated

Stable

Property owners praise

  • Friendly, helpful staff· 61%
  • Communication & responsiveness· 46%
  • Leasing speed· 23%

Property owners complain about

  • Unprofessional conduct15%
  • Communication breakdowns15%
  • Maintenance turnaround7%

Tenants

~243 reviews

Estimated

Stable

Tenants praise

  • Friendly, helpful staff· 43%
  • Communication & responsiveness· 35%
  • Smooth application process· 14%

Tenants complain about

  • Unprofessional conduct21%
  • Communication breakdowns15%
  • Deposit deductions at move-out10%

Summary

574 reviews of Charleston Property Company

Of the 574 public reviews we read, 478 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for Charleston Property Company

Property owners (in 110 reviews) rate the experience with Charleston Property Company 4.2 out of 5; with staff friendliness and communication being highlighted strengths and most often complain about professionalism (15% of property owner reviews).

Summary of Tenant Reviews for Charleston Property Company

Tenants (243 reviews) rate Charleston Property Company 3.5 out of 5; they most often praise staff friendliness and complain about professionalism (21% of tenant reviews).

119 reviews don't say who wrote them. 96 are star ratings with no text. 6 written by agents, vendors or partners are excluded.

Estimated from public reviews as of Oct 29, 2026. Not a TrueMatch score.

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VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

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Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
4.1

Based on 572 reviews

Better Business Bureau
A-

BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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What does “Listed, not rated” mean?

The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

Can a property manager pay to appear on this page?

No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does Charleston Property Company correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.