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Charleston Home Rentals, LLC

300+Doors managed
19Years in business
3.6Google · 274 reviews
4.3est.Property owner rating
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PM company in Charleston, SC

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 274 public reviewers say about Charleston Home Rentals, LLC

We read all 274 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 30, 2026

3.6headline rating · 274 reviews
WHO WROTE THEM
  • 27% property owners · ~75 · 4.3 stars
  • 46% tenants · ~125 · 2.9 stars
  • 7% unattributed · 18 · 4.0 stars
  • 20% rating only · 55 · 3.9 stars
  • 0% excluded · 1 · 5.0 stars

Property owners

~75 reviews

Estimated

Stable

Property owners praise

  • Friendly, helpful staff· 49%
  • Communication & responsiveness· 45%
  • Leasing speed· 23%

Property owners complain about

  • Unprofessional conduct12%
  • Communication breakdowns9%
  • Hard to reach a person7%

Tenants

~125 reviews

Estimated

Stable

Tenants praise

  • Fast maintenance turnaround· 26%
  • Friendly, helpful staff· 22%
  • Communication & responsiveness· 17%

Tenants complain about

  • Unprofessional conduct26%
  • Communication breakdowns22%
  • Deposit deductions at move-out21%

Summary

274 reviews of Charleston Home Rentals, LLC

Of the 274 public reviews we read, 219 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for Charleston Home Rentals, LLC

Property owners (in 75 reviews) rate the experience with Charleston Home Rentals, LLC 4.3 out of 5; with staff friendliness and communication being highlighted strengths and most often complain about professionalism (12% of property owner reviews).

Summary of Tenant Reviews for Charleston Home Rentals, LLC

Tenants (125 reviews) rate Charleston Home Rentals, LLC 2.9 out of 5; they most often praise maintenance turnaround and complain about professionalism (26% of tenant reviews).

18 reviews don't say who wrote them. 55 are star ratings with no text. 1 written by agents, vendors or partners is excluded.

Estimated from public reviews as of Oct 30, 2026. Not a TrueMatch score.

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VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

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Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
3.6

Based on 274 reviews

Better Business Bureau
A+

BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

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Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does Charleston Home Rentals, LLC correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.