Verified #1 verified in Dallas
Pioneer 1 Realty, Inc.
Dallas · University Park · Garland
- Repairs in 7.5 days
- 81.5% renewals
- 89.5% occupancy
Capstone Real Estate Services, Inc.
PM company in Irving, TX
PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS
What 80 public reviewers say about Capstone Real Estate Services, Inc.
We read all 80 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.
Estimated · public reviews · as of Oct 28, 2026
2.1headline rating · 80 reviews
WHO WROTE THEM- 60% tenants · ~48 · 1.6 stars
- 13% unattributed · 10 · 2.6 stars
- 21% rating only · 17 · 3.5 stars
- 6% excluded · 5 · 1.0 stars
Property owners
Not enough property owners reviews yet. We need at least 10 property owners reviews to show an estimated rating and themes for this group.
Tenants
~48 reviewsEstimated
↑ 0.6 in 24 mo
Tenants praise
- Friendly, helpful staff· 10%
Tenants complain about
- Unprofessional conduct44%
- Hard to reach a person38%
- Property condition at move-in27%
Summary
80 reviews of Capstone Real Estate Services, Inc.
Of the 80 public reviews we read, 62 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.
Summary of Property Owner Reviews for Capstone Real Estate Services, Inc.
Property owners (0 reviews): not enough attributed reviews to estimate a rating.
Summary of Tenant Reviews for Capstone Real Estate Services, Inc.
Tenants (48 reviews) rate Capstone Real Estate Services, Inc. 1.6 out of 5; they most often praise staff friendliness and complain about professionalism (44% of tenant reviews).
10 reviews don't say who wrote them. 17 are star ratings with no text. 1 written by agents, vendors or partners and 4 off-topic reviews are excluded.
Estimated from public reviews as of Oct 28, 2026. Not a TrueMatch score.
VERIFIED PERFORMANCE REPORT
How Capstone Real Estate Services, Inc. compares with verified Dallas property managers
Verified property managers sync their management software and let PropertyManagement.com survey their clients directly. Unverified property managers have no verified record, so they can only be estimated from public reviews.
Metric
Capstone Real Estate Services, Inc.
No verified record
Verified PMs · Dallas (2)
Verified client surveys · certified metrics
Phone picked up (not voicemail)
Capstone Real Estate Services, Inc.No verified data
Verified PMs · Dallas (2)46%2 of 2 · 78 property owner responses
Median repair time
Capstone Real Estate Services, Inc.No verified data
Verified PMs · Dallas (2)7.5 days1 of 2 certified
Occupancy rate
Capstone Real Estate Services, Inc.No verified data
Verified PMs · Dallas (2)89.5%1 of 2 certified
Median days on market
Capstone Real Estate Services, Inc.No verified data
Verified PMs · Dallas (2)31.0 days1 of 2 certified
Property owner satisfaction
Capstone Real Estate Services, Inc.No verified data
Verified PMs · Dallas (2)74% of property owners satisfied2 of 2 · 78 property owner responses
Verified values are live where the manager’s software is synced, otherwise as certified.
Verified data as of Nov 4, 2026
Like a vehicle history report for your property manager: the verified record is the one they can’t edit.
VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS
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Ranked for your address
Service area map
Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap
Customer Reviews & Ratings
Google
2.1
Based on 80 reviews
Better Business Bureau
NR
Based on 1 reviews
BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.
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What does “Listed, not rated” mean?
The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.
Can a property manager pay to appear on this page?
No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.
Why are public reviews split into property owners and tenants?
Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.
How does Capstone Real Estate Services, Inc. correct or replace this estimate?
By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.
How do I report a problem with this estimate?
Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.