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Pioneer 1 Realty, Inc.

Verified IdentityVerified PerformanceElite · TrueMatch™ Verified
200+Doors managed
15Years in business
11Property owners surveyed
4.3Google · 49 reviews

PM company in Balch Springs, TX

Verified Performance

Measured from the company’s own management software, connected read-only to PropertyManagement.com, or from reports it uploads and we check.

Occupancy Rate

89.5%

Occupancy rate

Verified

Rent Collection Rate

96.1%

Rent collection rate

Verified

Lease Renewal Rate

81.48%

Lease renewal rate

Verified

Data last updated Nov 3, 2026

Verified Credentials

Credentials are checked before they appear here: memberships against the association’s roster, training against the issuer, and accounting and pricing practices against independent data.

Rental Price AccuracyNARPM Membership

Client survey results

Property owner survey results

Based on 11 property owner survey responses, collected by PropertyManagement.com directly from Pioneer 1’s clients.

Methodology: PropertyManagement.com invited 138 property owners from Pioneer 1 Realty, Inc.'s client roster; 11 completed the survey (8% response rate) between Oct 2026 and Oct 2026. Responses are verified and screened for duplicate submissions.

Overall Satisfaction

11 property owner responses

Very dissatisfiedVery satisfied
9.1/10

Leasing Performance

9.6/10
Very dissatisfiedVery satisfied

Vacancy Time

8.1/10
61+ days0-14 days

Maintenance Communication

8.4/10
7+ daysUnder 24 hours

Accounting & Financial Reporting

7.7/10
Very confusingVery easy to understand
Verified client survey aggregateData last updated Oct 28, 2026

Who you'll work with

1 person · Owner-operated, licensed broker

LEADERSHIP

Chato Castillo

Chato Castillo

Broker / Owner

Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
4.3

Based on 49 reviews

Better Business Bureau
A-

Based on 3 reviews

BBB ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

Frequently Asked Questions

What types of properties does Pioneer 1 Realty, Inc. manage?

Pioneer 1 Realty, Inc. specializes in managing single-family homes, condominiums (condos), townhouses, duplexes / triplexes / fourplexes, affordable / subsidized housing properties in the Dallas, TX, Mesquite, TX, Garland, TX area.

What services are included in their property management?

Services include: property management, tenant screening, maintenance coordination, financial reporting, lease management.