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Butler Property Company

400+Doors managed
24Years in business
3.9Google · 304 reviews
4.4est.Property owner rating
See the review analysis ↓

PM company in Richardson, TX

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 318 public reviewers say about Butler Property Company

We read all 318 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Nov 3, 2026

3.9headline rating · 304 reviews
WHO WROTE THEM
  • 10% property owners · ~30 · 4.4 stars
  • 49% tenants · ~157 · 3.5 stars
  • 24% unattributed · 77 · 4.7 stars
  • 12% rating only · 38 · 3.2 stars
  • 5% excluded · 16 · 4.2 stars

Property owners

~30 reviews

Estimated

Stable

Property owners praise

  • Communication & responsiveness· 53%
  • Friendly, helpful staff· 47%
  • Professionalism· 37%

Property owners complain about

  • Communication breakdowns10%
  • Unprofessional conduct10%
  • Maintenance markups & surprise fees7%

Tenants

~157 reviews

Estimated

↓ 1.1 in 24 mo

Tenants praise

  • Friendly, helpful staff· 35%
  • Fast maintenance turnaround· 29%
  • Communication & responsiveness· 22%

Tenants complain about

  • Property condition at move-in17%
  • Unprofessional conduct17%
  • Maintenance turnaround13%

Summary

318 reviews of Butler Property Company

Of the 318 public reviews we read, 279 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for Butler Property Company

Property owners (in 30 reviews) rate the experience with Butler Property Company 4.4 out of 5; with communication and staff friendliness being highlighted strengths and most often complain about communication (10% of property owner reviews).

Summary of Tenant Reviews for Butler Property Company

Tenants (157 reviews) rate Butler Property Company 3.5 out of 5, down 1.1 over 24 months; they most often praise staff friendliness and complain about property condition (17% of tenant reviews).

77 reviews don't say who wrote them. 38 are star ratings with no text. 10 written by agents, vendors or partners and 6 off-topic reviews are excluded.

Estimated from public reviews as of Nov 3, 2026. Not a TrueMatch score.

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VERIFIED PERFORMANCE REPORT

How Butler Property Company compares with verified Dallas property managers

Verified property managers sync their management software and let PropertyManagement.com survey their clients directly. Unverified property managers have no verified record, so they can only be estimated from public reviews.

Metric

Butler Property Company

No verified record

Verified PMs · Dallas (2)

Verified client surveys · certified metrics

Phone picked up (not voicemail)
Butler Property CompanyNo verified data
Verified PMs · Dallas (2)46%2 of 2 · 78 property owner responses
Median repair time
Butler Property CompanyNo verified data
Verified PMs · Dallas (2)7.5 days1 of 2 certified
Occupancy rate
Butler Property CompanyNo verified data
Verified PMs · Dallas (2)89.9%1 of 2 certified
Median days on market
Butler Property CompanyNo verified data
Verified PMs · Dallas (2)31.0 days1 of 2 certified
Property owner satisfaction
Butler Property CompanyNo verified data
Verified PMs · Dallas (2)74% of property owners satisfied2 of 2 · 78 property owner responses

Verified values are live where the manager’s software is synced, otherwise as certified.

Verified data as of Nov 3, 2026

Like a vehicle history report for your property manager: the verified record is the one they can’t edit.

VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

Top-ranked verified property managers serving Butler Property Company's markets

Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
3.9

Based on 304 reviews

Better Business Bureau
A+

BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

Are you Butler Property Company?

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What does “Listed, not rated” mean?

The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

Can a property manager pay to appear on this page?

No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does Butler Property Company correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.