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300+Doors managed
28Years in business
2.2Google · 193 reviews
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PM company in Lakeland, FL

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 193 public reviewers say about Blue Roc Premier

We read all 193 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 30, 2026

2.2headline rating · 193 reviews
WHO WROTE THEM
  • 68% tenants · ~131 · 1.8 stars
  • 6% unattributed · 11 · 3.9 stars
  • 25% rating only · 48 · 3.0 stars
  • 1% excluded · 3 · 1.0 stars

Property owners

Not enough property owners reviews yet. We need at least 10 property owners reviews to show an estimated rating and themes for this group.

Tenants

~131 reviews

Estimated

↓ 0.5 in 24 mo

Tenants praise

  • Friendly, helpful staff· 13%
  • Fast maintenance turnaround· 5%

Tenants complain about

  • Unprofessional conduct42%
  • Communication breakdowns34%
  • Maintenance turnaround34%

Summary

193 reviews of Blue Roc Premier

Of the 193 public reviews we read, 142 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for Blue Roc Premier

Property owners (0 reviews): not enough attributed reviews to estimate a rating.

Summary of Tenant Reviews for Blue Roc Premier

Tenants (131 reviews) rate Blue Roc Premier 1.8 out of 5, down 0.5 over 24 months; they most often praise staff friendliness and complain about professionalism (42% of tenant reviews).

11 reviews don't say who wrote them. 48 are star ratings with no text. 3 off-topic reviews are excluded.

Estimated from public reviews as of Oct 30, 2026. Not a TrueMatch score.

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Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
2.2

Based on 193 reviews

Better Business Bureau
F

BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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A property manager claims its profile, connects its management software through a read-only sync, and runs property owner surveys through PropertyManagement.com. Certifications and the verified badge come from that data, and no fee can change any of it.

What does “Listed, not rated” mean?

The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

Can a property manager pay to appear on this page?

No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does Blue Roc Premier correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.