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Bay Property Management Group Philadelphia

Camden, NJ, Philadelphia, PA, Levittown, PA, Cherry Hill, NJ, 
700+Doors managed
15Years in business
4.4Google · 892 reviews
4.5est.Property owner rating
See the review analysis ↓

PM company in Philadelphia, PA

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 892 public reviewers say about Bay Property Management Group Philadelphia

We read all 892 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 26, 2026

4.4headline rating · 892 reviews
WHO WROTE THEM
  • 22% property owners · ~199 · 4.5 stars
  • 53% tenants · ~469 · 4.3 stars
  • 14% unattributed · 126 · 4.8 stars
  • 10% rating only · 89 · 4.1 stars
  • 1% excluded · 9 · 4.4 stars

Property owners

~199 reviews

Estimated

Stable

Property owners praise

  • Communication & responsiveness· 74%
  • Friendly, helpful staff· 74%
  • Professionalism· 33%

Property owners complain about

  • Unprofessional conduct8%
  • Maintenance markups & surprise fees7%
  • Communication breakdowns6%

Tenants

~469 reviews

Estimated

↑ 0.7 in 12 mo

Tenants praise

  • Friendly, helpful staff· 61%
  • Communication & responsiveness· 57%
  • Fast maintenance turnaround· 38%

Tenants complain about

  • Unprofessional conduct9%
  • Communication breakdowns8%
  • Property condition at move-in7%

Summary

892 reviews of Bay Property Management Group Philadelphia

Of the 892 public reviews we read, 803 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for Bay Property Management Group Philadelphia

Property owners (in 199 reviews) rate the experience with Bay Property Management Group Philadelphia 4.5 out of 5; with communication and staff friendliness being highlighted strengths and most often complain about professionalism (8% of property owner reviews).

Summary of Tenant Reviews for Bay Property Management Group Philadelphia

Tenants (469 reviews) rate Bay Property Management Group Philadelphia 4.3 out of 5; they most often praise staff friendliness and complain about professionalism (9% of tenant reviews).

126 reviews don't say who wrote them. 89 are star ratings with no text. 3 written by agents, vendors or partners and 6 off-topic reviews are excluded.

Estimated from public reviews as of Oct 26, 2026. Not a TrueMatch score.

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Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
4.4

Based on 892 reviews

Better Business Bureau
A+

BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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What does “Listed, not rated” mean?

The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

Can a property manager pay to appear on this page?

No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does Bay Property Management Group Philadelphia correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.