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Augusta Rental Homes

800+Doors managed
11Years in business
4.9Google · 1661 reviews
4.7est.Property owner rating
See the review analysis ↓

PM company in Augusta, GA

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 1,661 public reviewers say about Augusta Rental Homes

We read all 1,661 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 28, 2026

4.9headline rating · 1,661 reviews
WHO WROTE THEM
  • 3% property owners · ~44 · 4.7 stars
  • 55% tenants · ~922 · 4.8 stars
  • 33% unattributed · 546 · 5.0 stars
  • 7% rating only · 118 · 4.8 stars
  • 2% excluded · 31 · 5.0 stars

Property owners

~44 reviews

Estimated

Stable

Property owners praise

  • Friendly, helpful staff· 66%
  • Communication & responsiveness· 48%
  • Professionalism· 36%

Property owners complain about

    Tenants

    ~922 reviews

    Estimated

    Stable

    Tenants praise

    • Friendly, helpful staff· 58%
    • Fast maintenance turnaround· 33%
    • Communication & responsiveness· 14%

    Tenants complain about

    • Unprofessional conduct3%
    • Communication breakdowns2%
    • Quality of repairs2%

    Summary

    1,661 reviews of Augusta Rental Homes

    Of the 1,661 public reviews we read, 1,542 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

    Summary of Property Owner Reviews for Augusta Rental Homes

    Property owners (in 44 reviews) rate the experience with Augusta Rental Homes 4.7 out of 5; with staff friendliness and communication being highlighted strengths.

    Summary of Tenant Reviews for Augusta Rental Homes

    Tenants (922 reviews) rate Augusta Rental Homes 4.8 out of 5; they most often praise staff friendliness and complain about professionalism (3% of tenant reviews).

    546 reviews don't say who wrote them. 118 are star ratings with no text. 6 written by agents, vendors or partners and 25 off-topic reviews are excluded.

    Estimated from public reviews as of Oct 28, 2026. Not a TrueMatch score.

    Report a problem with this estimate

    VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

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    Service area map

    Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

    Customer Reviews & Ratings

    Google
    4.9

    Based on 1600+ reviews

    Better Business Bureau
    A-

    BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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    What does “Listed, not rated” mean?

    The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

    Can a property manager pay to appear on this page?

    No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

    Why are public reviews split into property owners and tenants?

    Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

    How does Augusta Rental Homes correct or replace this estimate?

    By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

    How do I report a problem with this estimate?

    Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.