Verified #1 verified in Phoenix
Rentals America
Phoenix · Mesa · Scottsdale
Alter Property Management
PM company in Tempe, AZ
PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS
What 56 public reviewers say about Alter Property Management
We read all 56 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.
Estimated · public reviews · as of Sep 30, 2026
4.0headline rating · 54 reviews
WHO WROTE THEM- 11% property owners · ~6
- 46% tenants · ~26 · 3.5 stars
- 25% unattributed · 14 · 4.7 stars
- 13% rating only · 7 · 3.9 stars
- 5% excluded · 3 · 3.7 stars
Property owners
Not enough property owners reviews yet. We need at least 10 property owners reviews to show an estimated rating and themes for this group.
Tenants
~26 reviewsEstimated
Stable
Tenants praise
- Friendly, helpful staff· 38%
- Communication & responsiveness· 31%
- Fast maintenance turnaround· 23%
Tenants complain about
- Communication breakdowns23%
- Unprofessional conduct19%
- Maintenance turnaround15%
Summary
56 reviews of Alter Property Management
Of the 56 public reviews we read, 49 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.
Summary of Property Owner Reviews for Alter Property Management
Property owners (6 reviews): not enough attributed reviews to estimate a rating.
Summary of Tenant Reviews for Alter Property Management
Tenants (26 reviews) rate Alter Property Management 3.5 out of 5; they most often praise staff friendliness and complain about communication (23% of tenant reviews).
14 reviews don't say who wrote them. 7 are star ratings with no text. 2 written by agents, vendors or partners and 1 off-topic review are excluded.
Estimated from public reviews as of Sep 30, 2026. Not a TrueMatch score.
VERIFIED PERFORMANCE REPORT
How Alter Property Management compares with verified Phoenix property managers
Verified property managers sync their management software and let PropertyManagement.com survey their clients directly. Unverified property managers have no verified record, so they can only be estimated from public reviews.
Metric
Alter Property Management
No verified record
Verified PMs · Phoenix (2)
Verified client surveys · certified metrics
Phone picked up (not voicemail)
Alter Property ManagementNo verified data
Verified PMs · Phoenix (2)52%1 of 2 · 202 property owner responses
Median repair time
Alter Property ManagementNo verified data
Verified PMs · Phoenix (2)6.0 days1 of 2 certified
Occupancy rate
Alter Property ManagementNo verified data
Verified PMs · Phoenix (2)94.6%1 of 2 certified
Property owner satisfaction
Alter Property ManagementNo verified data
Verified PMs · Phoenix (2)89% of property owners satisfied2 of 2 · 305 property owner responses
Verified values are live where the manager’s software is synced, otherwise as certified.
Verified data as of Oct 13, 2026
Like a vehicle history report for your property manager: the verified record is the one they can’t edit.
VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS
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Verified #2 verified in Phoenix
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- Repairs in 6 days
- 94.6% occupancy
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Ranked for your address
Service area map
Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap
Customer Reviews & Ratings
Google
4.0
Based on 54 reviews
Yelp
3.0
Based on 8 reviews
Better Business Bureau
A+
BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.
Are you Alter Property Management?
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How PropertyManagement.com rates property managers
How does verification work?
A property manager claims its profile, connects its management software through a read-only sync, and runs property owner surveys through PropertyManagement.com. Certifications and the verified badge come from that data, and no fee can change any of it.
What does “Listed, not rated” mean?
The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.
Can a property manager pay to appear on this page?
No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.
Why are public reviews split into property owners and tenants?
Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.
How does Alter Property Management correct or replace this estimate?
By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.
How do I report a problem with this estimate?
Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.