zInspector

zInspector

Moderate Confidence

zInspector provides a collaborative field-to-office solution that streamlines property inspections through a powerful mobile app and AI-powered assistant. The platform organizes photos, videos, and documents into professional reports while integrating seamlessly with major property accounting software.

Property Inspections

Mountain View, CAFounded 201211 - 50 employees
VPI Score
81.7 VPI— Stable

Raw Score: 86.1

Moderate Confidence11 responses
View comparison

VPI Score Breakdown

Component scores use Bayesian smoothing so scores stay reliable when response counts are low.

How we score

NPS

40% of VPI Score

+63.6

NPS (-100 to +100)

Performance

20% of VPI Score

88.0 out of 100

out of 100

Ease of Use

15% of VPI Score

79.3 out of 100

out of 100

Support Quality

15% of VPI Score

79.8 out of 100

out of 100

Pricing

5% of VPI Score

89.0 out of 100

out of 100

Credibility

5% of VPI Score

88.1 out of 100

out of 100

Data Confidence & Momentum

— Stable

Bayesian smoothing pulls scores toward the industry prior when data is limited; Effective N and raw vs smoothed values show how much the score is adjusted.

Effective N

11.0

Raw Responses

11

Tier

Listed

Scores

Raw: 86.1 · Smoothed: 81.7

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VPI Head-to-Head

6-axis comparison across all VPI components. Scores are Bayesian-smoothed for fair comparison.

NPSPerformanceEaseSupportPricingCredibility
zInspector Industry Average

+63.6

NPS

+6%

88.0

Performance

+2%

79.3

Ease

+7%

79.8

Support

+14%

89.0

Pricing

+7%

88.1

Credibility

+10%

6/6 Metrics Won

zInspector generates 14% better support quality than Industry Average.

See how they stack up against the competition

Compare zInspector head-to-head with 88 other vendors

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VPI Performance Comparison

Comparing zInspector vs Industry Average. All values are Bayesian-smoothed for reliability.

zInspector Industry Average
NPS
Performance
Ease of Use
Support
Pricing
Credibility
020406080100

Performance Insight: zInspector outperforms Industry Average by 9.8 pts in Support.

Customer Voice

+63.6 NPS SCORE

Actual NPS (-100 to +100) from 11 survey responses

PromotersScore 9-10
5
PassivesScore 7-8
1
DetractorsScore 0-6
1

NPS is calculated from all 11 survey responses. The breakdown above shows the 7 respondents who also left a written review.

Survey Responses

passiveCustomer in FLMar 3, 2026

What they thought zInspector does well:

We kind of feel like everything is just Ok, nothing is really great. But it is definitely a step up from the Appfolio Inspections

What they thought zInspector could improve:

I think the user interface for the inspectors in the field, and also for the office personnel building out the inspection templates could both be improved. I know they are working on more AI solutions and will be curious to see how that develops vs other up and coming entrants to this market

promoterCustomer in FLMar 3, 2026

What they thought zInspector does well:

Inspections

promoterLeasing Manager in AZMar 3, 2026

What they thought zInspector does well:

the software is super easy to use even for the technically challenged.

promoterPortfolio Owner in FLMar 3, 2026

What they thought zInspector does well:

Make a product that’s modifiable for a property managers and their software stack

detractorProperty Manager in NVMar 3, 2026

What they thought zInspector does well:

Onsite inspection software using a camera phone

What they thought zInspector could improve:

It is not a very intuitive interface, nor is it easy to use for our inspectors. It syncs up with Property Meld and that's why we use it

promoterPortfolio Owner in WAMar 3, 2026

What they thought zInspector does well:

Their support is exceptional!! So helpful

promoterLeasing Manager in AZMar 3, 2026

What they thought zInspector does well:

Everything inspection related and record keeping is amazing

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