Vendoroo

Vendoroo

Low Confidence

Vendoroo is an all-in-one maintenance solution that uses AI-powered automation to handle the entire maintenance lifecycle, from first call to completion. The platform integrates directly with existing property management software to triage resident requests, schedule vendors, and secure owner approvals, allowing firms to scale their portfolios without increasing headcount.

Maintenance Software

San Francisco, CAFounded 202451 - 200 employees
VPI Score
84.8 VPI— Stable

Raw Score: 93.4

Low Confidence6 responses
View comparison

VPI Score Breakdown

Component scores use Bayesian smoothing so scores stay reliable when response counts are low.

How we score

NPS

40% of VPI Score

+83.3

NPS (-100 to +100)

Performance

20% of VPI Score

89.8 out of 100

out of 100

Ease of Use

15% of VPI Score

83.3 out of 100

out of 100

Support Quality

15% of VPI Score

82.5 out of 100

out of 100

Pricing

5% of VPI Score

85.5 out of 100

out of 100

Credibility

5% of VPI Score

81.3 out of 100

out of 100

Data Confidence & Momentum

— Stable

Bayesian smoothing pulls scores toward the industry prior when data is limited; Effective N and raw vs smoothed values show how much the score is adjusted.

Effective N

10.0

Raw Responses

6

Tier

Verified

Scores

Raw: 93.4 · Smoothed: 84.8

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VPI Head-to-Head

6-axis comparison across all VPI components. Scores are Bayesian-smoothed for fair comparison.

NPSPerformanceEaseSupportPricingCredibility
Vendoroo Industry Average

+83.3

NPS

+14%

89.8

Performance

+4%

83.3

Ease

+13%

82.5

Support

+18%

85.5

Pricing

+3%

81.3

Credibility

+2%

6/6 Metrics Won

Vendoroo generates 18% better support quality than Industry Average.

See how they stack up against the competition

Compare Vendoroo head-to-head with 86 other vendors

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VPI Performance Comparison

Comparing Vendoroo vs Industry Average. All values are Bayesian-smoothed for reliability.

Vendoroo Industry Average
NPS
Performance
Ease of Use
Support
Pricing
Credibility
020406080100

Performance Insight: Vendoroo outperforms Industry Average by 12.5 pts in Support.

Customer Voice

+83.3 NPS SCORE

Actual NPS (-100 to +100) from 6 survey responses

PromotersScore 9-10
1
PassivesScore 7-8
0
DetractorsScore 0-6
0

NPS is calculated from all 6 survey responses. The breakdown above shows the 1 respondents who also left a written review.

Survey Responses

promoterProperty Manager in CA3 weeks ago

What they thought Vendoroo does well:

The speed of improvement and communications is exponentially better than I was able to achieve with two humans doing this role in our company....and at half the cost.

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