Utility Profit
Moderate ConfidenceUtility Profit offers a platform for utility billing, resident enrollment, and account management designed for property managers. The service aims to improve operational efficiency and add ancillary revenue.
Utility Management
VPI Score Breakdown
Component scores use Bayesian smoothing so scores stay reliable when response counts are low.
NPS
40% of VPI Score
+75.0
NPS (-100 to +100)
Performance
20% of VPI Score
84.0 out of 100
out of 100
Ease of Use
15% of VPI Score
85.6 out of 100
out of 100
Support Quality
15% of VPI Score
82.1 out of 100
out of 100
Pricing
5% of VPI Score
90.0 out of 100
out of 100
Credibility
5% of VPI Score
80.8 out of 100
out of 100
Data Confidence & Momentum
— SurgingBayesian smoothing pulls scores toward the industry prior when data is limited; Effective N and raw vs smoothed values show how much the score is adjusted.
Effective N
14.5
Raw Responses
15
Tier
ListedScores
Raw: 87.8 · Smoothed: 84.0
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VPI Head-to-Head
6-axis comparison across all VPI components. Scores are Bayesian-smoothed for fair comparison.
+75.0
NPS
+11%
84.0
Performance
-2%
85.6
Ease
+16%
82.1
Support
+17%
90.0
Pricing
+8%
80.8
Credibility
+1%
Utility Profit generates 17% better support quality than Industry Average.
See how they stack up against the competition
Compare Utility Profit head-to-head with 90 other vendors
VPI Performance Comparison
Comparing Utility Profit vs Industry Average. All values are Bayesian-smoothed for reliability.
Performance Insight: Utility Profit outperforms Industry Average by 12.1 pts in Support.
Customer Voice
+75.0 NPS SCORE
Actual NPS (-100 to +100) from 15 survey responses
NPS is calculated from all 15 survey responses. The breakdown above shows the 6 respondents who also left a written review.
Survey Responses
What they thought Utility Profit does well:
Ensures utility accounts are set up
What they thought Utility Profit does well:
Ensures utility set up
What they thought Utility Profit does well:
Gets tenants to set up utilities while paying us a little for them to do it
What they thought Utility Profit does well:
Utilities
What they thought Utility Profit could improve:
Pay much quicker
What they thought Utility Profit does well:
Layout of product that needs a few tweaks, making it seamless in property manager’s operations
What they thought Utility Profit does well:
Hook up our tenants utilities
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