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Tenant Turner

Category LeaderVerifiedHigh Confidence

Tenant Turner is an easy-to-use leasing automation platform that helps property managers get up and running fast. From lead qualification and scheduling to self-showings, follow-up, reporting, and integrated smart access, Tenant Turner automates leasing without adding complexity.

Leasing Software

Glen Allen, VAFounded 201311 - 50 employees
VPI Score
Category Leader78.5 VPI— Declining

Raw Score: 78.5

High Confidence301 responses
View comparison

Research & reports

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VPI Score Breakdown

Component scores use Bayesian smoothing so scores stay reliable when response counts are low.

How we score

NPS

40% of VPI Score

+46.2

NPS (-100 to +100)

Performance

20% of VPI Score

78.9 out of 100

out of 100

Ease of Use

15% of VPI Score

85.9 out of 100

out of 100

Support Quality

15% of VPI Score

83.9 out of 100

out of 100

Pricing

5% of VPI Score

88.0 out of 100

out of 100

Credibility

5% of VPI Score

78.2 out of 100

out of 100

Data Confidence & Momentum

— Declining

Bayesian smoothing pulls scores toward the industry prior when data is limited; Effective N and raw vs smoothed values show how much the score is adjusted.

Effective N

239.3

Raw Responses

301

Tier

Category Leader

Scores

Raw: 78.5 · Smoothed: 78.5

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VPI Head-to-Head

6-axis comparison across all VPI components. Scores are Bayesian-smoothed for fair comparison.

NPSPerformanceEaseSupportPricingCredibility
Tenant TurnerIndustry Average

+46.2

NPS

-2%

78.9

Performance

-8%

85.9

Ease

+16%

83.9

Support

+20%

88.0

Pricing

+6%

78.2

Credibility

-2%

3/6 Metrics Won

Tenant Turner generates 20% better support quality than Industry Average.

See how they stack up against the competition

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VPI Performance Comparison

Comparing Tenant Turner vs Industry Average. All values are Bayesian-smoothed for reliability.

Tenant Turner Industry Average
NPS
Performance
Ease of Use
Support
Pricing
Credibility
020406080100

Performance Insight: Tenant Turner outperforms Industry Average by 13.9 pts in Support.

Customer Voice

“Respond to leads quickly to ensure we retain as many leads as possible.”

Verified respondent · Score 10

“Their syndication is very good.”

Verified respondent · Score 10

“Finds qualified tenants faster”

Verified respondent · Score 10

“Provides great support.”

Verified respondent · Score 9

“book appointments for me!”

Verified respondent · Score 10

“Makes advertising a much more efficient process and significantly reduces the amount of time my staff spends on speaking with prospects and coordinating appointments.”

Verified respondent · Score 10

“self showing”

Verified respondent · Score 10

“the self showing boxes work well and the owner reports are very helpful. i do wish that when service is needed that a live person would answer the phone.”

Verified respondent · Score 9

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Tenant Turner Reviews & VPI Score (78.5) | PropertyManagement.com