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Tenant Turner

Category LeaderVerifiedHigh Confidence

Tenant Turner is an easy-to-use leasing automation platform that helps property managers get up and running fast. From lead qualification and scheduling to self-showings, follow-up, reporting, and integrated smart access, Tenant Turner automates leasing without adding complexity.

Leasing Software

Glen Allen, VAFounded 201311 - 50 employees
VPI Score
Category Leader79.5 VPIDeclining

Raw Score: 79.6

High Confidence295 responses
View comparison

Research & reports

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VPI Score Breakdown

Component scores use Bayesian smoothing so scores stay reliable when response counts are low.

How we score

NPS

40% of VPI Score

+48.8

NPS (-100 to +100)

Performance

20% of VPI Score

79.7 out of 100

out of 100

Ease of Use

15% of VPI Score

86.3 out of 100

out of 100

Support Quality

15% of VPI Score

84.4 out of 100

out of 100

Pricing

5% of VPI Score

87.7 out of 100

out of 100

Credibility

5% of VPI Score

78.1 out of 100

out of 100

Data Confidence & Momentum

Declining

Bayesian smoothing pulls scores toward the industry prior when data is limited; Effective N and raw vs smoothed values show how much the score is adjusted.

Effective N

305.8

Raw Responses

295

Tier

Category Leader

Scores

Raw: 79.6 · Smoothed: 79.5

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VPI Head-to-Head

6-axis comparison across all VPI components. Scores are Bayesian-smoothed for fair comparison.

NPSPerformanceEaseSupportPricingCredibility
Tenant TurnerIndustry Average

+48.8

NPS

+0%

79.7

Performance

-7%

86.3

Ease

+17%

84.4

Support

+21%

87.7

Pricing

+6%

78.1

Credibility

-2%

4/6 Metrics Won

Tenant Turner generates 21% better support quality than Industry Average.

See how they stack up against the competition

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VPI Performance Comparison

Comparing Tenant Turner vs Industry Average. All values are Bayesian-smoothed for reliability.

Tenant Turner Industry Average
NPS
Performance
Ease of Use
Support
Pricing
Credibility
020406080100

Performance Insight: Tenant Turner outperforms Industry Average by 14.4 pts in Support.

Customer Voice

Respond to leads quickly to ensure we retain as many leads as possible.

Verified respondent · Score 10

Their syndication is very good.

Verified respondent · Score 10

Finds qualified tenants faster

Verified respondent · Score 10

Provides great support.

Verified respondent · Score 9

book appointments for me!

Verified respondent · Score 10

Makes advertising a much more efficient process and significantly reduces the amount of time my staff spends on speaking with prospects and coordinating appointments.

Verified respondent · Score 10

self showing

Verified respondent · Score 10

the self showing boxes work well and the owner reports are very helpful. i do wish that when service is needed that a live person would answer the phone.

Verified respondent · Score 9

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