Tenant Turner

Tenant Turner

Verified High Confidence

Tenant Turner is an easy-to-use leasing automation platform that helps property managers get up and running fast. From lead qualification and scheduling to self-showings, follow-up, reporting, and integrated smart access, Tenant Turner automates leasing without adding complexity.

Leasing Software

Glen Allen, VAFounded 201311 - 50 employees
VPI Score
79.4 VPI— Stable

Raw Score: 79.5

High Confidence289 responses
View comparison

VPI Score Breakdown

Component scores use Bayesian smoothing so scores stay reliable when response counts are low.

How we score

NPS

40% of VPI Score

+48.8

NPS (-100 to +100)

Performance

20% of VPI Score

79.5 out of 100

out of 100

Ease of Use

15% of VPI Score

86.3 out of 100

out of 100

Support Quality

15% of VPI Score

84.3 out of 100

out of 100

Pricing

5% of VPI Score

87.9 out of 100

out of 100

Credibility

5% of VPI Score

77.8 out of 100

out of 100

Data Confidence & Momentum

— Stable

Bayesian smoothing pulls scores toward the industry prior when data is limited; Effective N and raw vs smoothed values show how much the score is adjusted.

Effective N

300.0

Raw Responses

289

Tier

Verified

Scores

Raw: 79.5 · Smoothed: 79.4

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VPI Head-to-Head

6-axis comparison across all VPI components. Scores are Bayesian-smoothed for fair comparison.

NPSPerformanceEaseSupportPricingCredibility
Tenant Turner Industry Average

+48.8

NPS

+0%

79.5

Performance

-8%

86.3

Ease

+17%

84.3

Support

+20%

87.9

Pricing

+6%

77.8

Credibility

-3%

3/6 Metrics Won

Tenant Turner generates 20% better support quality than Industry Average.

See how they stack up against the competition

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VPI Performance Comparison

Comparing Tenant Turner vs Industry Average. All values are Bayesian-smoothed for reliability.

Tenant Turner Industry Average
NPS
Performance
Ease of Use
Support
Pricing
Credibility
020406080100

Performance Insight: Tenant Turner outperforms Industry Average by 14.3 pts in Support.

Customer Voice

+48.8 NPS SCORE

Actual NPS (-100 to +100) from 289 survey responses

PromotersScore 9-10
9
PassivesScore 7-8
0
DetractorsScore 0-6
0

NPS is calculated from all 289 survey responses. The breakdown above shows the 9 respondents who also left a written review.

Survey Responses

promoterLeasing Manager in COMar 3, 2026

What they thought Tenant Turner does well:

Respond to leads quickly to ensure we retain as many leads as possible.

promoterCustomer in FLMar 3, 2026

What they thought Tenant Turner does well:

Their syndication is very good.

promoterLeasing Manager in WAMar 3, 2026

What they thought Tenant Turner does well:

Finds qualified tenants faster

promoterCustomer in GAMar 3, 2026

What they thought Tenant Turner does well:

Provides great support.

promoterPortfolio Owner in GAMar 3, 2026

What they thought Tenant Turner does well:

book appointments for me!

promoterPortfolio Owner in AZMar 3, 2026

What they thought Tenant Turner does well:

Makes advertising a much more efficient process and significantly reduces the amount of time my staff spends on speaking with prospects and coordinating appointments.

promoterLeasing Manager in FLMar 3, 2026

What they thought Tenant Turner does well:

self showing

promoterLeasing Manager in COMar 3, 2026

What they thought Tenant Turner does well:

the self showing boxes work well and the owner reports are very helpful. i do wish that when service is needed that a live person would answer the phone.

promoterPortfolio Owner in ORMar 3, 2026

What they thought Tenant Turner does well:

Customer Service/innovation