Rentvine
Verified High ConfidenceRentvine provides property management software that integrates marketing, leasing, accounting, and operations for property managers. The platform emphasizes automation and data visibility to help teams grow efficiently.
Property Management Software
VPI Score Breakdown
Component scores use Bayesian smoothing so scores stay reliable when response counts are low.
NPS
40% of VPI Score
+58.5
NPS (-100 to +100)
Performance
20% of VPI Score
83.2 out of 100
out of 100
Ease of Use
15% of VPI Score
82.6 out of 100
out of 100
Support Quality
15% of VPI Score
84.9 out of 100
out of 100
Pricing
5% of VPI Score
94.4 out of 100
out of 100
Credibility
5% of VPI Score
85.8 out of 100
out of 100
Data Confidence & Momentum
— StableBayesian smoothing pulls scores toward the industry prior when data is limited; Effective N and raw vs smoothed values show how much the score is adjusted.
Effective N
71.0
Raw Responses
65
Tier
VerifiedScores
Raw: 83.4 · Smoothed: 82.6
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VPI Head-to-Head
6-axis comparison across all VPI components. Scores are Bayesian-smoothed for fair comparison.
+58.5
NPS
+7%
83.2
Performance
-3%
82.6
Ease
+12%
84.9
Support
+21%
94.4
Pricing
+14%
85.8
Credibility
+7%
Rentvine generates 21% better support quality than Industry Average.
See how they stack up against the competition
Compare Rentvine head-to-head with 86 other vendors
VPI Performance Comparison
Comparing Rentvine vs Industry Average. All values are Bayesian-smoothed for reliability.
Performance Insight: Rentvine outperforms Industry Average by 14.9 pts in Support.
Customer Voice
+58.5 NPS SCORE
Actual NPS (-100 to +100) from 65 survey responses
NPS is calculated from all 65 survey responses. The breakdown above shows the 39 respondents who also left a written review.
Survey Responses
What they thought Rentvine does well:
Portfolio management
What they thought Rentvine does well:
Custom Fields available to build out Specific Use Cases and Reports specific to our Operating Process and Procedures.
What they thought Rentvine could improve:
The Financial Module is clunky and very difficult to fix errors in Data entry after the fact. Their dashboards and KPI tools could use a strong upgrade.
What they thought Rentvine does well:
Innovate and respond to customer service requests.
What they thought Rentvine could improve:
Dashboard custom options to measure things like Average revenue per door
What they thought Rentvine does well:
Nothing stands out.
What they thought Rentvine could improve:
Financial Suite, PO / Vendor Management, Automated Workflows, CRM
What they thought Rentvine does well:
Great support and actually listens to clients
What they thought Rentvine does well:
Keeps excellent Ledgers
What they thought Rentvine does well:
Accounting
What they thought Rentvine does well:
Rentvine does a great job of listening to what is actually important to their customers, and implementing things for those needs.
What they thought Rentvine does well:
listens to their customers
What they thought Rentvine does well:
Allows the ability to completely manage our properties all in one place from accounting to work orders to marketing.
What they thought Rentvine does well:
Customer service and support has been outstanding
What they thought Rentvine does well:
The customer service and listening to customers needs and making the needed changes.
What they thought Rentvine does well:
Innovation, customer service, and updates, top three
What they thought Rentvine does well:
I know will complain about it, and maybe I just have an exceptional rep, but anytime I submit to support, I get help quickly and they stick with me until it is resolved. It is not always what I want to hear, but they are thorough.
What they thought Rentvine could improve:
We have been waiting for 2+ years for CRP's (Minnesota) to be an option.
What they thought Rentvine does well:
The program has alot of fields for property information
What they thought Rentvine does well:
Best in customer service!!!
What they thought Rentvine does well:
Rentvine is a very property-management-focused system that’s constantly improving, and its automation features really streamline day-to-day PM operations.
What they thought Rentvine could improve:
Update their Support Files and Video's also the Owner Held SD and Move out Process
What they thought Rentvine does well:
Open API and ease of use of the software
What they thought Rentvine does well:
Accounting
What they thought Rentvine could improve:
Reporting and looking up transactions
What they thought Rentvine does well:
Quick to respond, easy way to communicate
What they thought Rentvine does well:
Area for improvement: Viewing issue and resolution photos.
What they thought Rentvine could improve:
Viewing issue and resolution photos.
What they thought Rentvine does well:
Your customer service has always been great for us.
What they thought Rentvine does well:
ease of use
What they thought Rentvine could improve:
MOBILE APP! we have been promised for years. It's a nightmare to use on a phone.
What they thought Rentvine does well:
Providing a comprehensive all-in-one property management solution.
What they thought Rentvine could improve:
Make a phone app or your web browser mobile friendly.
What they thought Rentvine does well:
Support team is always on-top of any issue that we present. Resolutions are clear, detailed, and often come with an article or video explanation.
What they thought Rentvine does well:
Strives to meet client needs.
What they thought Rentvine could improve:
Response to request for enhancements.
What they thought Rentvine does well:
Easy to use
What they thought Rentvine does well:
Economic awareness
What they thought Rentvine does well:
Excellent customer service and a relentless passion to constantly improve their software.
What they thought Rentvine does well:
Leasing process
What they thought Rentvine does well:
Very intuitive, easy to navigate.
What they thought Rentvine could improve:
Implementing tasks and automated emails. These were two things we used a lot in Propertyware
What they thought Rentvine does well:
Support services is very responsive and helpful.
What they thought Rentvine could improve:
It's new so I don't know if this helps, but if Rentvine could incorporate their support mechanisms into PMW that would be great.
What they thought Rentvine does well:
provide softwarethat's user friendly
What they thought Rentvine does well:
They are always trying to improve their product.
What they thought Rentvine does well:
All in one platform for Property Management needs
What they thought Rentvine does well:
Document esign
What they thought Rentvine does well:
Software is very easy to navigate and processes are streamlined
What they thought Rentvine does well:
SUPPORT!!!!! No matter what my question is, someone addresses it right away! I cannot say enough amazing things about the support team at Rentvine. Top notch every time!!
What they thought Rentvine does well:
Rentvine places all of your property management needs in one location.