Rentvine
Category Leader Verified High ConfidenceRentvine is the fastest-growing property management software for single-family rentals. They provide trust accounting, leasing, maintenance, CRM, and owner reporting all in one modern, AI-connected platform built for growth.
Property Management Software
Raw Score: 83.8
VPI Score Breakdown
Component scores use Bayesian smoothing so scores stay reliable when response counts are low.
NPS
40% of VPI Score
+60.3
NPS (-100 to +100)
Performance
20% of VPI Score
83.5 out of 100
out of 100
Ease of Use
15% of VPI Score
81.2 out of 100
out of 100
Support Quality
15% of VPI Score
85.4 out of 100
out of 100
Pricing
5% of VPI Score
94.4 out of 100
out of 100
Credibility
5% of VPI Score
86.8 out of 100
out of 100
Data Confidence & Momentum
— DecliningBayesian smoothing pulls scores toward the industry prior when data is limited; Effective N and raw vs smoothed values show how much the score is adjusted.
Effective N
81.0
Raw Responses
73
Tier
Category LeaderScores
Raw: 83.8 · Smoothed: 83.0
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VPI Head-to-Head
6-axis comparison across all VPI components. Scores are Bayesian-smoothed for fair comparison.
+60.3
NPS
+9%
83.5
Performance
-3%
81.2
Ease
+10%
85.4
Support
+22%
94.4
Pricing
+14%
86.8
Credibility
+9%
Rentvine generates 22% better support quality than Industry Average.
See how they stack up against the competition
Compare Rentvine head-to-head with 88 other vendors
VPI Performance Comparison
Comparing Rentvine vs Industry Average. All values are Bayesian-smoothed for reliability.
Performance Insight: Rentvine outperforms Industry Average by 15.4 pts in Support.
Customer Voice
+60.3 NPS SCORE
Actual NPS (-100 to +100) from 73 survey responses
NPS is calculated from all 73 survey responses. The breakdown above shows the 42 respondents who also left a written review.
Survey Responses
What they thought Rentvine does well:
Rentvine is constantly listening to their customers, evolving and making their product better.
What they thought Rentvine does well:
Customer Service! Hands down the BEST! Quick response, helpful videos, links to assist, and ALWAYS with a smile!
What they thought Rentvine does well:
Hands down, customer service!
What they thought Rentvine does well:
Portfolio management
What they thought Rentvine does well:
Custom Fields available to build out Specific Use Cases and Reports specific to our Operating Process and Procedures.
What they thought Rentvine could improve:
The Financial Module is clunky and very difficult to fix errors in Data entry after the fact. Their dashboards and KPI tools could use a strong upgrade.
What they thought Rentvine does well:
Innovate and respond to customer service requests.
What they thought Rentvine could improve:
Dashboard custom options to measure things like Average revenue per door
What they thought Rentvine does well:
Nothing stands out.
What they thought Rentvine could improve:
Financial Suite, PO / Vendor Management, Automated Workflows, CRM
What they thought Rentvine does well:
Great support and actually listens to clients
What they thought Rentvine does well:
Keeps excellent Ledgers
What they thought Rentvine does well:
Accounting
What they thought Rentvine does well:
Rentvine does a great job of listening to what is actually important to their customers, and implementing things for those needs.
What they thought Rentvine does well:
listens to their customers
What they thought Rentvine does well:
Allows the ability to completely manage our properties all in one place from accounting to work orders to marketing.
What they thought Rentvine does well:
Customer service and support has been outstanding
What they thought Rentvine does well:
The customer service and listening to customers needs and making the needed changes.
What they thought Rentvine does well:
Innovation, customer service, and updates, top three
What they thought Rentvine does well:
I know will complain about it, and maybe I just have an exceptional rep, but anytime I submit to support, I get help quickly and they stick with me until it is resolved. It is not always what I want to hear, but they are thorough.
What they thought Rentvine could improve:
We have been waiting for 2+ years for CRP's (Minnesota) to be an option.
What they thought Rentvine does well:
The program has alot of fields for property information
What they thought Rentvine does well:
Best in customer service!!!
What they thought Rentvine does well:
Rentvine is a very property-management-focused system that’s constantly improving, and its automation features really streamline day-to-day PM operations.
What they thought Rentvine could improve:
Update their Support Files and Video's also the Owner Held SD and Move out Process
What they thought Rentvine does well:
Open API and ease of use of the software
What they thought Rentvine does well:
Accounting
What they thought Rentvine could improve:
Reporting and looking up transactions
What they thought Rentvine does well:
Quick to respond, easy way to communicate
What they thought Rentvine does well:
Area for improvement: Viewing issue and resolution photos.
What they thought Rentvine could improve:
Viewing issue and resolution photos.
What they thought Rentvine does well:
Your customer service has always been great for us.
What they thought Rentvine does well:
ease of use
What they thought Rentvine could improve:
MOBILE APP! we have been promised for years. It's a nightmare to use on a phone.
What they thought Rentvine does well:
Providing a comprehensive all-in-one property management solution.
What they thought Rentvine could improve:
Make a phone app or your web browser mobile friendly.
What they thought Rentvine does well:
Support team is always on-top of any issue that we present. Resolutions are clear, detailed, and often come with an article or video explanation.
What they thought Rentvine does well:
Strives to meet client needs.
What they thought Rentvine could improve:
Response to request for enhancements.
What they thought Rentvine does well:
Easy to use
What they thought Rentvine does well:
Economic awareness
What they thought Rentvine does well:
Excellent customer service and a relentless passion to constantly improve their software.
What they thought Rentvine does well:
Leasing process
What they thought Rentvine does well:
Very intuitive, easy to navigate.
What they thought Rentvine could improve:
Implementing tasks and automated emails. These were two things we used a lot in Propertyware
What they thought Rentvine does well:
Support services is very responsive and helpful.
What they thought Rentvine could improve:
It's new so I don't know if this helps, but if Rentvine could incorporate their support mechanisms into PMW that would be great.
What they thought Rentvine does well:
provide softwarethat's user friendly
What they thought Rentvine does well:
They are always trying to improve their product.
What they thought Rentvine does well:
All in one platform for Property Management needs
What they thought Rentvine does well:
Document esign
What they thought Rentvine does well:
Software is very easy to navigate and processes are streamlined
What they thought Rentvine does well:
SUPPORT!!!!! No matter what my question is, someone addresses it right away! I cannot say enough amazing things about the support team at Rentvine. Top notch every time!!
What they thought Rentvine does well:
Rentvine places all of your property management needs in one location.