Rently

Rently

Low Confidence

Rently is a comprehensive resident lifecycle management platform that provides smart home technology and patented self-guided touring solutions for the real estate industry. Their "all-in-one" platform streamlines the entire rental process—from vacancy advertising and lead management to automated leasing and ongoing smart home property management—to help property managers maximize efficiency and profitability.

Leasing Software

Los Angeles, CAFounded 2011201 - 500 employees
VPI Score
71.9 VPI— Stable

Raw Score: 36.9

Low Confidence1 responses
View comparison

VPI Score Breakdown

Component scores use Bayesian smoothing so scores stay reliable when response counts are low.

How we score

NPS

40% of VPI Score

-100.0

NPS (-100 to +100)

Performance

20% of VPI Score

83.7 out of 100

out of 100

Ease of Use

15% of VPI Score

70.0 out of 100

out of 100

Support Quality

15% of VPI Score

66.7 out of 100

out of 100

Pricing

5% of VPI Score

85.8 out of 100

out of 100

Credibility

5% of VPI Score

75.0 out of 100

out of 100

Data Confidence & Momentum

— Stable

Bayesian smoothing pulls scores toward the industry prior when data is limited; Effective N and raw vs smoothed values show how much the score is adjusted.

Effective N

2.0

Raw Responses

1

Tier

Listed

Scores

Raw: 36.9 · Smoothed: 71.9

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VPI Head-to-Head

6-axis comparison across all VPI components. Scores are Bayesian-smoothed for fair comparison.

NPSPerformanceEaseSupportPricingCredibility
Rently Industry Average

-100.0

NPS

-17%

83.7

Performance

-3%

70.0

Ease

-5%

66.7

Support

-5%

85.8

Pricing

+3%

75.0

Credibility

-6%

1/6 Metrics Won

Rently generates 3% better Pricing than Industry Average.

See how they stack up against the competition

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VPI Performance Comparison

Comparing Rently vs Industry Average. All values are Bayesian-smoothed for reliability.

Rently Industry Average
NPS
Performance
Ease of Use
Support
Pricing
Credibility
020406080100

Performance Insight: Rently outperforms Industry Average by 2.8 pts in Pricing.

Customer Voice

-100.0 NPS SCORE

Actual NPS (-100 to +100) from 1 survey responses

PromotersScore 9-10
0
PassivesScore 7-8
0
DetractorsScore 0-6
0

NPS is calculated from all 1 survey responses. The breakdown above shows the 0 respondents who also left a written review.

Survey Responses

No survey responses to show for this filter.

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