ProfitCoach

ProfitCoach

Low Confidence

ProfitCoach is the only operations and financial performance platform specifically designed for property management companies. They help PMs design, measure, and transform their core processes and financial benchmarking to drive extraordinary profitability and team performance.

Other Software & Services

Columbia, MOFounded 201611 - 50 employees
VPI Score
77.9 VPI— Surging

Raw Score: 78.1

Low Confidence10 responses
View comparison

VPI Score Breakdown

Component scores use Bayesian smoothing so scores stay reliable when response counts are low.

How we score

NPS

40% of VPI Score

+50.0

NPS (-100 to +100)

Performance

20% of VPI Score

78.9 out of 100

out of 100

Ease of Use

15% of VPI Score

78.3 out of 100

out of 100

Support Quality

15% of VPI Score

76.3 out of 100

out of 100

Pricing

5% of VPI Score

85.5 out of 100

out of 100

Credibility

5% of VPI Score

86.3 out of 100

out of 100

Data Confidence & Momentum

— Surging

Bayesian smoothing pulls scores toward the industry prior when data is limited; Effective N and raw vs smoothed values show how much the score is adjusted.

Effective N

10.0

Raw Responses

10

Tier

Listed

Scores

Raw: 78.1 · Smoothed: 77.9

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VPI Head-to-Head

6-axis comparison across all VPI components. Scores are Bayesian-smoothed for fair comparison.

NPSPerformanceEaseSupportPricingCredibility
ProfitCoach Industry Average

+50.0

NPS

+1%

78.9

Performance

-8%

78.3

Ease

+6%

76.3

Support

+9%

85.5

Pricing

+3%

86.3

Credibility

+8%

5/6 Metrics Won

ProfitCoach generates 9% better support quality than Industry Average.

See how they stack up against the competition

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VPI Performance Comparison

Comparing ProfitCoach vs Industry Average. All values are Bayesian-smoothed for reliability.

ProfitCoach Industry Average
NPS
Performance
Ease of Use
Support
Pricing
Credibility
020406080100

Performance Insight: ProfitCoach outperforms Industry Average by 6.3 pts in Support.

Customer Voice

+50.0 NPS SCORE

Actual NPS (-100 to +100) from 10 survey responses

PromotersScore 9-10
5
PassivesScore 7-8
1
DetractorsScore 0-6
0

NPS is calculated from all 10 survey responses. The breakdown above shows the 6 respondents who also left a written review.

Survey Responses

promoterLeasing Manager in TXApr 7, 2026

What they thought ProfitCoach does well:

great financial dashboard and coaching

promoterProperty Manager in NCMar 26, 2026

What they thought ProfitCoach does well:

Smartest folks Ive ever talked too. They have helped me in my business in more ways than I can list. My only regret is that I didnt hire them sooner..

promoterOperations Manager in ORMar 20, 2026

What they thought ProfitCoach does well:

Coaching calls with Gregory & their financial dashboard has been instrumental in driving growth for Landmark

promoterPortfolio Owner in COMar 3, 2026

What they thought ProfitCoach does well:

We like their dashboard and their support in helping us find how to improve the financial metrics of the company

passiveProperty Manager in AZMar 3, 2026

What they thought ProfitCoach does well:

providing astute analysts and exposing structural and process deficiencies thru KPIsssues

What they thought ProfitCoach could improve:

Making follow up kpi review pricing more attractive to the smaller/struggling firms that really need it

promoterOperations Manager in COMar 3, 2026

What they thought ProfitCoach does well:

Property management vendor, where every new property manager should start

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