Nutiliti

Nutiliti

Low Confidence

Nutiliti automates utility setup, billing, and payments for single-family and multifamily portfolios. Founded in 2020 and headquartered in Houston, TX, it helps reduce operational overhead and improve resident experience.

Utility Management

Houston, TXFounded 202011-50 employees
VPI Score
78.9 VPI— Stable

Raw Score: 93.3

Low Confidence1 responses
View comparison

VPI Score Breakdown

Component scores use Bayesian smoothing so scores stay reliable when response counts are low.

How we score

NPS

40% of VPI Score

+100.0

NPS (-100 to +100)

Performance

20% of VPI Score

84.2 out of 100

out of 100

Ease of Use

15% of VPI Score

76.4 out of 100

out of 100

Support Quality

15% of VPI Score

72.7 out of 100

out of 100

Pricing

5% of VPI Score

84.5 out of 100

out of 100

Credibility

5% of VPI Score

81.8 out of 100

out of 100

Data Confidence & Momentum

— Stable

Bayesian smoothing pulls scores toward the industry prior when data is limited; Effective N and raw vs smoothed values show how much the score is adjusted.

Effective N

1.0

Raw Responses

1

Tier

Listed

Scores

Raw: 93.3 · Smoothed: 78.9

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VPI Head-to-Head

6-axis comparison across all VPI components. Scores are Bayesian-smoothed for fair comparison.

NPSPerformanceEaseSupportPricingCredibility
Nutiliti Industry Average

+100.0

NPS

+3%

84.2

Performance

-2%

76.4

Ease

+3%

72.7

Support

+4%

84.5

Pricing

+2%

81.8

Credibility

+2%

5/6 Metrics Won

Nutiliti generates 4% better support quality than Industry Average.

See how they stack up against the competition

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VPI Performance Comparison

Comparing Nutiliti vs Industry Average. All values are Bayesian-smoothed for reliability.

Nutiliti Industry Average
NPS
Performance
Ease of Use
Support
Pricing
Credibility
020406080100

Performance Insight: Nutiliti outperforms Industry Average by 2.7 pts in Support.

Customer Voice

+100.0 NPS SCORE

Actual NPS (-100 to +100) from 1 survey responses

PromotersScore 9-10
0
PassivesScore 7-8
0
DetractorsScore 0-6
0

NPS is calculated from all 1 survey responses. The breakdown above shows the 0 respondents who also left a written review.

Survey Responses

No survey responses to show for this filter.

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